Hello- I have found ourselves in a dilemma that is becoming more and more of an issue. My 77 Year old mother has dementia. She is still very physically functional but losing her mental capabilities. She REFUSES to engage in any discussion about moving out of her home. For now, it's is a tough push because she is physically cabable and does not seem to have physical issues being alone. But, part of her mental stuggle has now developed into inability to use computers OR even manage paper bills that arrive via mail. We have had numerous utilities shut off due to lack of payment. My wife and I have offered to take over the bill paying, but she refuses. She comes from a financial background professionally and gets insulted that we would even suggest such a thing. I have tried calling the utilites but they will not work with me. In some cases, they would not even accept my credit card to pay her bill without a bunch of her information (I am simply trying to give them money---nothing else). I do have POA. It appears to do nothing. Without her consent, the utilties don't care about my POA. I simply want to be sure that her bills are paid and her utilities do not continue to get turned off. She claims that they are not sending her bills. She does not live locally to us or I would just go a and grab her bills. But friends who have visited have claimed that the bills are just sitting there and she has lost ability to manage them. Any suggestions on how I can convince the various vendors to allow me to step in and pay? Some have allowed me to add my number as an emergency contact if there is an issue (it has helped some). Others have not....without her permission....which she refuses to give. Thanks for any advice.