In-Home Care


In-home care services are a popular option for seniors and families with a wide range of needs. Professional caregivers can help seniors live independently in their own homes for as long as possible and, for those who need more intensive care and supervision, around-the-clock and live-in services are available. The amount and types of services provided by a caregiver agency are entirely customizable to each client’s individual needs.

A patient’s personal support system can benefit from professional home care services as well.

Learn about:

Find In-Home Care

To find in home care near you, search the In Home Care Directory. Have a Care Advisor assist your family with making home care arrangements. This service is provided free of charge.

To speak with a Care Advisor, call (239) 594-3250.

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Paying for Home Care

Many seniors and family caregivers could benefit from these services, but they are often concerned about how to pay for home care Fortunately, there are a number of different payment options as well as assistance and benefits programs available for those who need in-home care.

In-Home Care Hourly Costs Near You

The cost of care can vary significantly depending on the type and amount of care required. The geographic location where these services are needed also plays a factor in hourly pricing.

Cost Information Provided by Genworth 2015 Cost of Care Survey

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How to Hire a Professional Caregiver

Hiring in home help can be a bit of a process. It is best to conduct research on multiple local providers to find an agency that best matches your needs. The first step is to gather information about their services, pricing and procedures, as well as customer reviews and ratings.

Once you have narrowed down your provider options, you will need to contact each one to schedule an in home care assessment. A care coordinator from the agency will typically come out to the home to meet with the person who requires care (and their family), tour the home and discuss specific services that may be of benefit. This coordinator also speaks with prospective clients about their interests and dislikes to get a feel for which individual caregivers might be a good match for their personality. Below are sample questions that will be asked during the coordinator’s initial home visit.

The In-Home Consultation: What to Expect

In order to take inventory of a new client’s needs and schedule an appropriate plan of care, agencies will conduct a health assessment questionnaire, which may also be referred to as a patient intake form. This evaluation will be conducted during the in-home assessment and is typically completed at no charge. It is recommended to set up more than one assessment to see how each agency interacts with you and how well they evaluate your loved one's needs. The list below provides some sample questions that will be asked during the coordinator’s initial home visit.

Q: Is your loved one able to complete the 6 activities of daily living (ADLs)? These are bathing, dressing, eating, walking and transferring, continence, and toileting.

A: You will rate the level of difficulty they have with performing each ADL using the following scale:

  • Without ANY difficulty
  • With SOME difficulty
  • With MUCH difficulty
  • UNABLE to do

Q: Is your loved one able to complete instrumental activities of daily living (IADLs)? These include managing medications and finances, preparing meals, shopping, transportation and housekeeping.

A: For each IADL, you will use the same scale above to determine the level of assistance your loved one requires. Once their ADLs and IADLs have been evaluated, the care coordinator will help you estimate the amount of weekly help they will need in hours.

Q: Does your loved one use any durable medical equipment or assistive devices for mobility, personal care, communication, and eating or cooking?

A: Specify what kinds of assistive tools and technologies your loved one uses. This can include things like a rollator, a hearing aid, an electric lift chair, adapted appliances or hardware, and low vision aids.

Caregiver Interview Questions

During the home assessment, the agency’s care coordinator should not be the only one asking questions. Your loved one, as the prospective client, and you, the family caregiver, should feel comfortable sharing any concerns you may have. Common questions to ask when interviewing a home care agency are:

  1. What are your hiring requirements for prospective employees?
  2. What screenings do you perform on caregivers before they are hired?
  3. How does your agency train caregivers?
  4. Are your caregivers insured and bonded through the agency?
  5. Does your agency regularly evaluate the quality of caregivers’ services?

For the full list of interview questions to ask potential agencies, read 10 Questions to Ask Before Hiring a Caregiver or Home Care Agency.