My parents, ages 78 and 89, commissioned a remodeling company to remove their existing tub and install a fully functional handicap shower. The work was very shabby requiring multiple post construction fixes, not to mention they pay in excess of $9000 (with no shower door). The company wants my parent to pay another $1400-$1500 for a door for the shower. Is it me or does this seem extremely pricey? When speaking to my parents neither of them seem to know what they signed and agreed to in the contract. All they can articulate is what they expected and the fact they did not get it. Any layperson can speak to my parents 5 minutes and realize they do not quite get it. Is there some type of law against practicing business in this manner?