My mother is 98 and has been in a nursing home near me for 8 months. There are several nursing homes in my area. My sister and I placed her at this one because it seems to be the consensus around here that this is the best one, although it is not fancy at all and is an older building. However, I have had many friends place their parents there, and they have had little if any complaints. A lot of the staff have been there 10+ years and seem to be very patient and caring. The administrator has lived in the area her whole life and has been working there at least 20 years.
Mother has had incontinence problems for at least 5 years now and has been wearing adult pull-ups on a regular basis. For a while she was able to handle toileting by herself for the most part, sometimes with assistance from the aides at the assisted living facility where she previously resided. After a bout with pneumonia and being hospitalized for a week, she was not able to walk and we placed her in the nursing home. She does have a private room with her own bathroom. She is not happy about not being able to have the door closed, but I understand this is a policy meant to insure her safety.
She has fallen a few times since being at the nursing home because she tries to get in/out of bed or into the bathroom and onto the toilet by herself. So far she has not hurt herself. She has been told to use her call button to summon assistance, but yesterday she tried to get into the bathroom by herself without calling anyone and she fell trying to transfer to the toilet. My sister thinks the reason she didn't call for help is that when she does do that it takes too long for the aid to come. I go there every day and spend a couple of hours, and when I'm there I have noticed that it may be as long as 15 minutes to get help. My sister thinks this is way too long. Since I am there every day I can observe what usually goes on, and I don't see anyone slacking off. They are always busy doing something. Needless to say, the other residents there are quite mobility challenged and need assistance also.
Should we be pressing the administrator to get someone to my mother's room more quickly? This is our first/only experience with a nursing home, and we're not sure exactly what we should be expecting.