I have to meet with nursing home next week about outstanding bill. When my dad was there for a month, they did not give him the required Keppra which I believe is neglect. They in fact self reported themselves on this.
I think they should negotiate a lower bill due to this error. They don't seem to budge. Why should my mom pay the full bill when they didn't provide him with all required meds? While the Keppra was for seizures, and he didn't have a seizure, I don't think ANYONE can say that the lack of the required med didn't effect his well being. Furthermore, my mom paid to have him cared for as the MD instructed. They failed in this. My dads dignity was at stake. How do I approach them? I suppose I could do a full frontal assault bad PR thing on Yelp, etc. If my mom has to pay the full bill, it will not make a difference in her life, but I think NH should have some accountability. I read stories on this forum about NH all the time where the NH did not provide the services the family paid for, like one recently about not brushing teeth. Not a huge deal, but that family deserved to make sure the NH brushed their fathers teeth. These places need accountability.