Mom has enjoyed using her smartphone to keep up with friends and family over the last ten years. She used to be able to email, text and search the web with ease. She is now at a 17 out of 30 on her screening test and she has begun to lose the ability to manage the technical parts of the phone. She isn't ready to give up her phone communication and she isn't yet misusing the privilege so we would like to get her a new senior smartphone that is simpler for her to access but none are easily or readily available through her current service provider. It appears that we would have to buy the senior smartphone and then unlock the chip in order to put the new phone into her current network. This is easy for the younger set to do but not so easily accomplished by those of us in the sandwich generation. Does anyone have any tips, thoughts, suggestions about how to accomplish this goal for mom without ending up in technical hogwash for ourselves?