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Well, I say "uses." These things are made available. In reality, day to day, almost nobody uses them. I've sometimes been tempted to put in ghost writing "Is There Anybody There..?" - just to see if anyone notices.
Gosh I wish I had known about CaringBridge for family use. It sounds perfect.
If you mean caregivers coming into the house to help, keeping everyone in the loop is a good idea. I only had one PCA and we both made notes in a spiral notebook. It was good to have this record so I could look back and say, "Oh, this has happened 3 times in the last week." Notes would be things like didn't want breakfast, more confused than usual today, slept 3 hours in afternoon, etc.