What do you do when an ALF won't give a resident's medical records to their POA?

Certainly they can read the documents to you or copy them with the other party's name covered up. My sister is in an ICF and I always get a copy of the "findings". Now if sis had a black eye and gashes, I would call the cops and report the assault. They can't refuse someone with a badge.

I think because they didnt tell me about any altercation and dont want me to know. She supposly "fell" three times

Call the ombudsman.

Call the Director of Nursing for a care plan meeting. These are done on a regular basis with the DON and family members. Your mom might have already had one but request another one.

They have a point about not letting you see the records if there's another resident mentioned but I don't believe that it's so open and shut. To give you the records why can't they hide the other resident's name with a piece of paper or something and make a copy for you thus protecting the other resident's right to privacy?