My advice to reduce the stress of bill paying for your elder. Get all the $$ out of the bank that sounds like SMELLS BARGO.
They are making my life a living h*ll. If I live long enough I am taking every last cent out of there as soon as possible. I have provided them with a signed, notarized copy of POA, Have shown them the real ORIGINAL POA, (would not let them keep it...much to their dismay....I am sure they would have lost it) My father has been brought in, in person twice, my name is on a signature card, written on the statement. Outside of leaving a DNA sample, I am at a loss.
This is just the limit. Anyone else get treated like garbage with this bank?