I live 75 miles from my mother and I have Amazon Echo to check in on her. I am noticing that my mother is drastically declining because she is lonely. There is no real interaction with staff and residents. Is this a common concern for families in most facilities.
In addition, I notice that they are not helping my mother with putting pajamas on and there is decline in her oral hygiene because they are not assisting her with brushing.
Should I speak to the facility administrator about increasing the level of care or do I get help from a home health care provider. If the facility does increase the level of care. Can I hold them accountable?