I am 49, my mother 69 and step father 80. I live overseas now for 10 years with my foreign wife and 2 children. For some time now my mother will call us and just cry for an hour or so telling us all her negative thoughts about her life and step father not doing things in the house. I feel personally that there is professional help out there for her but she won't take advice and go to try and find it. They have both recently been in hospital also which I understand won't help their situation but am I unnaffectionate or is there something she should do to help her negativity? She is constantly dwelling on the past and thinks she has been a bad mother although this isn't the case I had a great childhood. If anyone has advice this would be great and thanks in advance.