To make a long story short, while my BIL was in an ALF, I asked for the assistance of the long term care ombudsman in helping us get him closer to home. She visited with him and asked what his wishes were and that she would try to help. However, during that same weekend, he ended up in the hospital for surgery and after he was discharged to SNF for rehabilitation. We then received word from the SNF that he was ready to be discharged but his bed is no longer available at the ALF he was in. Strangely, after all this time, I receive an email from the ombudsman wanting an update on my BIL. How can she not already know? Then she wanted to know if he was still at the ALF. When I responded back to her with his current status and implied that we were still asking for her help …. it is like she went GHOST.