We're looking for a new place for dad but in the mean time, he's at The Landing memory care.
We are consistently giving them instruction on how to do a check-in.
We have a camera installed (highly recommend it). The problem is the Exec Dir told everyone when they walk in, WAVE AT THE CAMERA.
We asked them to stop this and just do their job.
I finally had to ask for another aide. This last aide goes in the room, wakes up my dad, 'oh, I'm sorry I startled you, go back to sleep.'
We've gone from WORSE TO WORSER.
With that said, does anyone know proper steps. Unfortunately we need to give them instruction. People with dementia already have problems sleeping, then they go and wake him up.