I feel very jerked around by them and my mother needs her funds to stay in assisted living. I'm ready to pull my hair out with these people. They approved her on her second application. They told me the funds would begin to come into her account as of March. I never received a letter of acceptance. NOW they say they never got an invoice from her long term health care? Then never told me they needed this . I'd like to know what the H is going on. Where is my letter of acceptance? PLUS they would not approve her receiving payment until AFTER she moved in. So that after she leaves her home they decide if she can get reimbursed. And if they feel she does not qualify THEY SHE IS WHAT...HOMELESS??? It is abusive. My mother has been paying into this program for over 15 years. She needs the care due to Pulminary Fibrosis and memory issues. She is 86. We are using up her money faster they we had planned and this is creating a great deal of anxiety for me. There is no way my mom can live with me. I am besides myself. Any suggestions?