As POA I would like to know what aids have been taking care of my mom. How do I go about finding this? I have sent emails to the director of nursing and administrator and they are refusing that information.
As an RN you know that one aide does not care for Mom 24/7. There are 2 or 3 shifts of aids. (8hr or 12 hr shifts) There are different ones on weekends. Turnover. I never worried who was caring for my Mom. She was clean and cared for. My DD is an RN in NHs and she never asked who was caring for her grandmother. The only time it would be relevant is if you saw neglect. Even then, not sure if they legally have to give you the name of the employee.
Why haven't you gone there in person to check them out yourself?
Like others have commented, it's probably many different people. Unless you have a specific beef with how someone in particular is interacting or treating your Mom, knowing "who" the aids are doesn't matter unless you'd like to reward them.
FYI being a long-distance PoA is better when you spend at least several days visiting your LO and checking things out for yourself, and meeting the staff.
Your profile indicates your mother is in a nursing home. Assuming that’s correct, your mother is likely cared for at one time or another by every member of the staff. And though every nursing home aims for low staff turnover, it’s common for staff to change. If there’s an aide you’re particularly concerned about, you can request that person not be involved in your mother’s care. My mother lost her speech while in a nursing home, but still could indicate strongly to us the one time she was very unhappy with one CNA. My dad requested that person not provide care again for mom and the request was honored. It wasn’t long after that the CNA left the job. We never had a list of every name, but did get to know most of the regular staff. Being kind to them no doubt made a difference as did being involved as a family, my mother was blessed with good care. Hope you can achieve the same
Do you visit mom or do you live away so you can not get there? I understand sorta why the administration does not want to give you the names. A list of Betty, Susan and Henry probably are not what you want. They are not going to give you Betty Johnson, Susan Phillips, Henry Miller. If mom is being cared for that is what you are concerned about. The names do not matter. They are employed by the facility, they have had background checks, they have in most cases been fingerprinted during that process and they are typically drug tested on a random basis. On the other hand if you live close by and you do visit ask them their names. In some facilities names are on a board in the room. (in some places, not all) If you are asking because you wanted to send a holiday gift many facilities pool gifts so that the staff you never or rarely see are included. Like the night staff, the people in the kitchen, grounds keepers, receptionist and so on.
And...if this is your only problem with the facility you are lucky. If there is a problem that is occurring or mom is not being cared for that should be addressed.
Why haven't you gone there in person to check them out yourself?
Like others have commented, it's probably many different people. Unless you have a specific beef with how someone in particular is interacting or treating your Mom, knowing "who" the aids are doesn't matter unless you'd like to reward them.
FYI being a long-distance PoA is better when you spend at least several days visiting your LO and checking things out for yourself, and meeting the staff.
I understand sorta why the administration does not want to give you the names.
A list of Betty, Susan and Henry probably are not what you want. They are not going to give you Betty Johnson, Susan Phillips, Henry Miller.
If mom is being cared for that is what you are concerned about. The names do not matter. They are employed by the facility, they have had background checks, they have in most cases been fingerprinted during that process and they are typically drug tested on a random basis.
On the other hand if you live close by and you do visit ask them their names.
In some facilities names are on a board in the room. (in some places, not all)
If you are asking because you wanted to send a holiday gift many facilities pool gifts so that the staff you never or rarely see are included. Like the night staff, the people in the kitchen, grounds keepers, receptionist and so on.
And...if this is your only problem with the facility you are lucky.
If there is a problem that is occurring or mom is not being cared for that should be addressed.