When I was visiting my mom the other day for lunch at the memory care facility, one of the residents told the activities person that she needed to use the bathroom. The activities person told her she can’t go to the bathroom now, she hast to wait until after lunch. There is no one here to help her, everyone is busy because we are in the middle of lunch.
Would this be considered neglect?
This place is short staffed, and I have been told by the executive director they are not. But when you tell residents they can’t go to the bathroom because they are too busy, to me, means they are short staffed.
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The staff routinely offered toileting before meals , for the very reason that it takes time to toilet someone . And yes if everyone asked to go to the bathroom during a meal , people would be waiting and getting cold meals , and some have to be hand fed .
My mother would routinely use her call bell during a meal to go to the bathroom and then complain they took forever to come . The fact is had she gone 1/2 hour earlier when they offered there would be no problem. . This was a woman who I knew could always pee on demand . She admitted she “ wasn’t going to follow their routine “.
The fact of the matter is they don’t have a 1:1 private duty aide in SNF . It’s not perfect , but it is what it is .
You don’t know this woman’s story , maybe she was like my mother , uncooperative , controlling and manipulative , liked to come up with a reason to complain . Or maybe this woman asks to go to the bathroom every twenty minutes .
Incontinent residents are changed on schedule before meals .
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One story involved a really nice lady, who after going back to her room (at the time) after having her shower, pooped on the floor.
The aid just said something along the lines of "Be careful, Sue pooped and it's on the floor"
As far as activities went, the biggest issue was one male resident being "kicked out" because he would get into arguments or want to fight.
Good times!!