Our Mom will be leaving a Nursing Home to come live at her home again. Dad is elderly and in frail health so won't be able to provide much in the way of support. We'll be using Medicaid to pay for Mom to be taken care of at home, 24/7, Hopefully one aide 24/7.
What is best way to handle when an aide does not show up, or is ill and can't perform the work?
If the agency can't provide another aide to back up in a timely manner, my thought is to find a source (online perhaps?) of freelance aides who are not locked into a job of their own, and start making a bunch of calls until one can be found that will tide us over until the no/show or ill aide is available again to work, or until the agency we will be working with can provide a backup.
I am hoping that there is a large online website with lots of freelance aides that can be called on a moments notice, and that by making 10 calls or so the odds are good we will be able to get someone to fill in for the missing aide say within 4 hours max.
Biggest problem I see is if the agency aide we contract with can't perform her work for any reason, and Mom needs to be cleaned (she is completely incontinent and bedridden) it would be a very bad situation for Mom to be sitting in soiled clothes for most of the day without having a backup to take care of this within that 4 hour max window.
What websites are the best to look at where I could search by my zipcode to find local freelance aides as mentioned above that can fill any gaps in coverage to help Mom in these situations?