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For instance, some people might need to be taken to the bathroom every X hours. Or are ringing for help all night. If it is these type of situations are happening and making it impossible for the # of employees to keep up with the demands, I suggest that you and the other staff members fully document exactly what is happening and then meet with someone in authority (director of nursing?) to fill them in on what is going on.
What was troubling to me was another relative was in a MC facility and there were 2 people on duty at night and they were given tasks like laundry and other housekeeping duties. There were probably 50 residents and I'd say half of them were UP ALL NIGHT every night. Several would get loud and wander into other residents rooms and wake them, fight, etc! This happened to my aunt. A man kept coming into her room and trying to get into bed with her, thinking she was his wife. She punched him several times.
It was an awful situation.
Regulation regarding staffing is also dependent on location. Here AL facilities are regulated. But Covid has shown us that the staffing and service levels in care facilities in Canada is sub par.
Here in BC we have Assisted Living: https://www.islandhealth.ca/learn-about-health/home-care-assisted-living-long-term-care/assisted-living-options
Long Term Care: https://www.islandhealth.ca/learn-about-health/home-care-assisted-living-long-term-care/long-term-care-options
Some facilities have Independent Living (no care provided) and AL in the same building or grounds. Some have AL and Long Term Care (nursing home) in the same facility.
To add to the confusion, here LTC can also be referred to Residential Care, but this is not care provided in the person's residence, but in a care facility.
ALs are inspected by the state just like LTC facilities. Check with the state to see what the ratio of aides is to residents. I would also question if an RN or LPN needs to be on your shift? Is your RN available 24/7? Because as an aide you should not be making any medical decisions for a resident. Ex: sending a resident to the hospital.
Bear in mind that people living in AL are not supposed to need more than minimal assistance, and that at that time almost everyone is asleep. Often we read of facilities that promise they can care for people with higher physical needs and cognitive decline, this is one of the reasons I doubt those promises.