Teriteri2008, welcome to the forum. Please take a few minutes and fill out your Profile page, that will give us a better idea of the situation. Such as your parents' ages?
Was the accident the other driver's fault? Was the accident your Dad's or Mom's fault?
First things first, have your parents call their auto insurance agent. The agent can guide them through all the steps.
I have to agree, thats you. Its just a matter of calling the insurance company and giving them the details. If police were called in there should be a report with everyones info. If they have a local agent, maybe they will be willing to help them.
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They will guide them. I hope there were no injuries.
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Was the accident the other driver's fault? Was the accident your Dad's or Mom's fault?
First things first, have your parents call their auto insurance agent. The agent can guide them through all the steps.