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Isthisrealyreal Asked June 7, 2023

Admin, the little blue man at the top of the screen covers my avatar, meaning I can't click on it. Is the plan to keep him there, hindering the accessibility of accoutrements?

the accessibility of my accoutrements?


 


Please move it.

cwillie Jun 8, 2023
I'm finding that hiding the widget works better if you do it from the main forum page, if I do it from my feed or when on a thread the change doesn't seem to stick.
JoAnn29 Jun 8, 2023
Will try that.
Isthisrealyreal Jun 8, 2023
Oh and my edits don't stay. Should read account not accouterments.
golden23 Jun 8, 2023
Thx for sharing. I think that has happened to me too.

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MAYDAY Jun 8, 2023
This just started popping up on my computer too, and my phone etc. I thought I had a virus or something...

Thank you for asking that question.

I am going nuts, but I thought I was the only one seeing a lil blue figure..

GEEZ.. what a way to mess with the brains....

That lil stick figure is everywhere on my devices.

Oh no, I feel like somebody's watching me.. who can it be now?

Isthisrealyreal Jun 8, 2023
Thank you Admin for moving the blue man to the bottom.

JoAnn29 Jun 7, 2023
I think u all need to privately email Admin. Like I said, this is foe people with challenges and is on a number of sites and I have had no problem hiding him till now. Its not an AC thing. They need to contact the app people and tell them its not working and delete it for now until the company who owns it fixes it.

IMO😁

JoAnn29 Jun 7, 2023
I reported this in discussions and a private email. You can change where he is on the screen but I am not able to "hide" him. I was able to before the maintenance was being done. I think he is required to be on most sites. Its to help people with challenges and I have always been able to hide him.

There was a post in discussions that said the Admin are not watching the posts. If you need to report a problem you need to email them. On my tablet it means scrolling to the bottom "following" and then "about AgingCare" where u click and scroll down to the email.

P.S. just tried to open him and not working. I noticed when I could open it, that its a new interface. It does say to report any problems to the company which I guess Admin needs to do.

Riverdale Jun 7, 2023
Yes I wondered it's purpose. Last week he thought I wanted placement assistance and I could not initially get back to my regular screen. It took several calls. As I was on our recent long distance drive I was going more nuts than usual.. Finally I clicked out of the box that was trying to help me with placement which I did not want and I was back but what is his purpose?

overwhelmed21 Jun 7, 2023
My blue guy just now moved to the bottom right on my cell phone!

golden23 Jun 7, 2023
Actually you can hide it. 😊 I did the second time of trying. You just have to get to the place that says hide it and keep scrolling down further to find the right thingys to click. You get to choose how long you want to hide it for. I chose "indefinitely". Other than that you can place it on your screen where it is less of a nuisance.

lealonnie1 Jun 7, 2023
If I click on the irritating blue man, I get a screen where on the bottom it lets me move the widget left or right or "hide" it. Of course, the hide feature doesn't work 🙄. But I can move the blasted thing way over off my avatar to the far left side of the tablet.

AlvaDeer Jun 7, 2023
I guess where the blue man shows up depends on the device, tablet, phone, laptop, desktop you use? He is on the upper line for me as well but doesn't take up any avatar space, and shows to the right hand corner, just to the right of my avatar.

Catskie62 Jun 7, 2023
MD, I Googled how to remove it & came across some other web forum that had the same problem. Lol

Geaton777 Jun 7, 2023
Little blue man = accessibility menu button/link. I have the same problem when viewing on my mobile but not on my laptop. Admins will need to go into the website platform and adjust the mobile viewing experience. It should be an easy fix.
Geaton777 Jun 7, 2023
MD1748, I'm on a MacBook using Safari. I don't think it should matter though. I know for a fact they can fix it through their platform. Platforms have a way to check to optimize for mobile use.
Isthisrealyreal Jun 7, 2023
Yes, he just comes back.

Except it doesn't work.
BarbBrooklyn Jun 7, 2023
When you click on him, does a link open up?
BarbBrooklyn Jun 7, 2023
Have you tried clicking on the Blue Man and/or sliding him?
Geaton777 Jun 7, 2023
We won't be able to control where it's located. This is a fix that needs to be done by admins in the website platform to adjust for mobile viewing.

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