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jkmars Asked February 2016

How do I get funds back into correct account?

SS checks deposited into wrong account for over 6 months.  Trying to get funds back into correct account. Nursing home #1 was receiving my mother's SS checks directly deposited to them. We put her in a new nursing home and NH#2 never submitted the paperwork so for 6 months her checks were deposited into NH#1 account. After months of being told that NH#1 was returning check to SS and NH#2 saying they submitted paperwork, found out that they did not submit paperwork. Took 5 months to get NH#1 to request a check from their corporate office (over $6600). NH#2 has not been paid and we owe for about 7 months. Supposedly check was sent to the treasury department but SS office in Indiana said it takes 3 months for them to deposit the money back into my moms account. I am now the representative payee but wondering why it takes so long for the money to be put back in her account. I keep getting calls from NH#2 wanting their money. I now write the check each month and send to NH#2. Help, I am at my wits ends and do not know who to talk to.I am my mother's POA and also her Representative Payee (SS) but I live in Texas and she is in nursing home in Indiana. It has been a mess and NH#2 just fired 3 people in their accounting department.


 

GardenArtist Feb 2016
I've read your post twice and still can't think of any suggestions, but wanted you to at least know that I have sympathy for your situation.

Perhaps bumping this up will bring more answers and suggestions for you.

pamstegma Feb 2016
Sometimes switching nursing homes is like jumping out of the frying pan and into the fire. It sounds like the problem is NH#2 had idiots in accounting. Unfortunately, that can be pretty common.

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