Is it just me or does anyone else have problems w/ drs. appts. & home health care agencies? Being a caregiver is hard enough!

I don't know which I detest more, those phone 'trees' or the bots on the websites... "Hello! (cartoon head or random smiley person face pops up) is online to help you with your enquiry now!"

Has one of them EVER actually answered an actual question??

📞🤖😤🤯😡

Nana,

Welcome to our automated world! It’s incredibly frustrating to make a simple phone call today. I agree that using the speaker on our phones is the only way to go.

Wishing you all the best!

I believe most of that nonsense is intentional, as most places now would rather you contact them online. They think that if they leave you on hold long enough that you will get frustrated and go to their website to communicate, however they forget that there are still folks like you and me out there, that actually prefer to talk to a human being.
I do what you do and put them on speaker, so I can go about my day getting things done while on hold. That way it helps to curb my aggravation for being on hold for so long. I do though always let them know how long I've been on hold,(once they pick up) to try and make them feel bad. I'm sure they really don't give a rats a**, but it makes me feel better.