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M
madart Asked April 2020

Who pays? I bought my Mom hearing aids ($5000). The assisted living center said they would put them in and take them out, now they're damaged.

Put them in in the morning and take them out at night, and store them in the medical drawer. My Mom, who was mentally OK when she checked into the center (which is a dementia and Alzheimer's facility) in November (its April now) has developed some weird mental issues, not diagnosed yet. She hides the hearing aids from the staff. Last, she apparently put them in her robe which they found after washing and drying the robe, and also the hearing aids. They are under warranty so it will cost $1250 to replace them (plus the $5000 I pay in cash). Who should pay the replacement cost? My Mom or the Assisted Living Center? Isn't the ALC responsible for not checking the robe's pockets?

Shane1124 Apr 2020
You mother pays. This happened to my mother when she was in a NH so I will bet AL/MC is the same.
I purchased insurance when we got them & replaced them once as I know my mother must have thrown them out in a tissue probably in her robe pocket.

If she had lost them again, I am not sure I would replace them as she hated to use them anyway.

JoAnn29 Apr 2020
I would not replace them. Your Mom will keep putting them in pockets and hiding them. Are these her first ever? Very hard for elderly new to hearing aides to use them.

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Lymie61 Apr 2020
It may depend on what’s in writing if there is anything in her contract about personal and or medical items the facility agrees to take responsibility for. There might even be insurance coverage of some sort for this, it’s worth checking both with the facility and with your home owners I suppose, though if your mom owns them...it’s a long shot but worth a check.

worriedinCali Apr 2020
Your mom pays. Not the assisted living.

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