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Rene60 Asked March 2017

My father passed away. Is my mother elligible for any of his benefits?

We have sent Life Alert my dads death certificate but they will not let her cancel. What course of action can i take?

geewiz Mar 2017
From 'life alert'
Gale (844-669-2557)
Yes, you would just contact Customer Service and return the system - we would pro-rate and refund remaining months on the plan

KayKay13 Mar 2017
Is there a contract not allowing it? If you said that you want to cancel, and they are not allowing it, then you shouldn't have to pay for it. I'd contact a lawyer and explain the situation, because they can't force a service that you no longer require.

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