Can I file a complaint against a regional director for Ombudsman?

You may want to contact another regional office and ask for info on who oversees them. There must be someone the directors answer to.

Are given 32hrs of training.

Just looked this organization in NJ since until now had never heard of them. There r 5 regional directors that oversee 21 counties of volunteers. These volunteers

Surprised no one has responded that may have delt with these people. I see no problem with putting in a complaint. Just have to find out the person over the regional one.