My grandmother sometimes gets these "episodes": she will wake up very confused, try to call my grandfather or her mother (both of whom are dead) and get all upset and in a panic.
I came home from work at 9 PM to find her in this state crying hysterically. I tried to calm her down, tried calling my aunt who of course only criticized and yelled at me, saying I'm doing it all wrong. She said to me "you don't tell her everyone is dead when she's already upset!" and called me stupid. Okay, first of all, she's already figured out that people are dead, hence why she's crying hysterically. But I digress.
When grandma gets in this state of being really worked up, what do I do?
As of right now, I don't have any medications to give her that would kick in immediately. She just gets the one anti-anxiety/depressant combo pill. But what are some techniques I could use to calm her down?
I feel like this is totally beyond me.