Are non-professional non-family caregivers a common thing? My mother, who lives in a senior apartment (in another state from me), has an acquaintance helping her with shopping and driving to doctor appointments. My mom knew this person's now-deceased father but has known her for only a short time. From what I can tell, she has no set rates for services, and is neither bonded nor insured. This person apparently provides such services for several people in the senior complex. Should I be concerned?