Is anyone else having trouble getting in their profile? Yes did notify administration. For the person who messaged me, sorry I haven't been able to read it or respond.
Because this is a Discussions board we need a "general" or "other" topic.
I just got a message from needshelpwithmom She is unable to post. She can send and receive private messages apparently. I sent a message to AshleyH@aplaceformom to report.
I post this again for admin. I'll report my post, so admin takes a look.
Admin, please fix the "deletion of private messages problem". No one is able to delete private messages now - for months.
It is deceptive not to put a warning for users that the deletion button doesn't currently work. Some people express emotional information to each other on private messages. Or, sometimes they receive unwanted private messages from trolls. There can be many reasons why a user might want to delete their private messages.
I am trying to post a new thread in the discussion area and get thrown off the site each time, and logged out. Then have to log back in, but still unable to start a new thread.
Need, I have been discouraged from posting Ashley's email here by other regulars on Forum, but I know you have it. I am hoping it is also somewhere on this thread? I hope that Glad will post directly to her after checking her own settings. Seems other notifications have no been regularily checked.
AC, if you regularly check this thread with messages about who is up and who is down and who might have questions, could you just post us a little note that you regularly check here? Then we won't be posting all over the place and sending emails that are troublesome. We sure would appreciate it.
Yes, this thread is being monitored. Our team is still investigating the intermittent account access issues that keep arising. Gladimhere's account has been restored.
Anyone else who is experiencing problems can contact us via private message or using the form at the bottom of the About Us page (https://www.agingcare.com/aboutus).
I'm also reposting the statement made here on 3/10 about the incident Stacy122 has inquired about:
We have disabled the ability for forum members to alter or edit other members’ posts.
While there is no evidence that this was occurring beyond this instance, when this potential vulnerability was brought to our attention, we immediately remedied it.
We also have no indication that user profile data was viewed or made accessible.
i just got locked out of my profile, too -- had to contact AC forum. they let me back in just now. looks like many people (and this time me, too) are experiencing IT glitches from the AC forum.
Geez! I was logged out as well but was able to get back in. I think this is a very difficult problem for AC to solve based on how many instances there are and not necessarily the same. Golden was able to create a new account just to get back in. I thought that AC had figured out a way to stop the ability to create a second account? Guess not.
Seems to me they would be wise to get a tech expert to look at it. Or even some high school kid might be able to fix it. Or, on the other hand maybe that is the problem.
Wonder when the IT staff last changed. Or maybe they started with a new consultant for this purpose? Whatever it is, it did not solve any problems only created more.
I second the block! 😆. That would come in handy at times.
I can’t delete my messages either. I have crazy messages from a poster who asked me to crash a funeral that was in my area.
If that wasn’t crazy enough, she suspected that the deceased was murdered. Geeeeeez! Of course, I didn’t attend the funeral.
She is unable to post.
She can send and receive private messages apparently.
I sent a message to AshleyH@aplaceformom to report.
Admin, please fix the "deletion of private messages problem". No one is able to delete private messages now - for months.
It is deceptive not to put a warning for users that the deletion button doesn't currently work. Some people express emotional information to each other on private messages. Or, sometimes they receive unwanted private messages from trolls. There can be many reasons why a user might want to delete their private messages.
Gladimhere cannot post on the forum. She can send and receive messages.
AC, if you regularly check this thread with messages about who is up and who is down and who might have questions, could you just post us a little note that you regularly check here? Then we won't be posting all over the place and sending emails that are troublesome. We sure would appreciate it.
Yes, this thread is being monitored. Our team is still investigating the intermittent account access issues that keep arising. Gladimhere's account has been restored.
Anyone else who is experiencing problems can contact us via private message or using the form at the bottom of the About Us page (https://www.agingcare.com/aboutus).
I'm also reposting the statement made here on 3/10 about the incident Stacy122 has inquired about:
We have disabled the ability for forum members to alter or edit other members’ posts.
While there is no evidence that this was occurring beyond this instance, when this potential vulnerability was brought to our attention, we immediately remedied it.
We also have no indication that user profile data was viewed or made accessible.
Just to let you know I just got a pm that neither needhelpwith mom nor gladimhere can post. They could for a while but are off again just now,
6:29 MST
Thanks, AC.
By George! Did they get it?!
Thanks for help all!
Thanks for the fix admin!
You can now delete two discussion threads about the AARP article on ER dumping!
It’s crazy! I was locked out, cwille and Golden were too.
Seems to me they would be wise to get a tech expert to look at it. Or even some high school kid might be able to fix it. Or, on the other hand maybe that is the problem.
Wonder when the IT staff last changed. Or maybe they started with a new consultant for this purpose? Whatever it is, it did not solve any problems only created more.
I have never understood the rotation of questions.
There are questions that are years old that pop up. The current questions are lost in the shuffle. It’s baffling.