In Ohio. In July of 2013, I received a nursing home itemized billing statement for services in May. The balance was paid in full by check. In November, I received another itemized statement that did not credit my payment from July with late charges tacked on. After not being able to speak with the billing department by phone, I sent a registered letter to them with a copy of the check for the July payment noting that it was not credited. They have not responded to my letter. On March 19, 2014 I received another bill for $6300. It was not itemized, but amounted to the July billing statement charge plus 2 late charges.
It appears that they have been paid in full. I don't feel responsible for any late charges as the bill is in dispute. Certainly if they can show any charges on an itemized statement that I haven't paid, I will pay them. What avenues do I have for redress?
Thanks --- CDS