I'm having problems ordering my husbands meds mail order because I'm not considered his POA. What do I do?

I don't understand how you are ordering them. Over the phone? Can you order them online? Or by an automated system? I order all of my mom's refills, but it's because I have the prescription numbers and just use an automated number at her pharmacy. Tell us more about how you order his meds.

Back off and let someone else handle it. If he is incompetent, have the court appoint a guardian for his care. Talk to an Elder Law attorney about how to let go and have someone else take the reins.

I have been ordering with an automatic refill system. Now Medicare has new rules this year and each refill must be authorized with a conformation of shipment with a phone call and they want him present when I accept the shipment since I have not furnished them with a POA.

Sharon43, is he able to talk on the phone? Can he call them when you receive a shipment, or can you direct them to his number if they call you? Or can you make the call from his location and also put him on the phone?

I find this procedure pretty dumb myself. I can't imagine what problems it is really preventing. I had POA for my husband, but still when I made a call on his behalf or took a call for him, I would often be asked to put him on the phone so he could confirm it was OK to talk to me. I asked one of them once how they knew it wasn't my boyfriend or my brother who I put on the phone to give consent. She laughed and said of course she couldn't know that, but she was just doing the CYA step as directed.

It is kind of you to continue to care for him. I am so sorry the new rules are putting obstacles in your way! When you work this out, would you mind coming back and telling us about it? We learn from each other!