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We have durable power of attorney for my MIL, and my husband is a joint owner on her account at Bank of America. We did not go into BOA and have their own in-house power of attorney drawn up, thinking it was not needed. At the time we did POA, MIL was happy to sign.


We recently had to put MIL in a care home, she did not want to go, she has dementia (and other issues), is paranoid about everything. There's no way we could get her in to the bank to sign their internal POA now.


We need to endorse a check as her POA, but it sounds like we couldn't do this at BOA without having their internal power of attorney. I could call or set up an appointment to give them our POA and a letter we have from her neurologist saying she does not have the capacity to make her own decisions.


BUT I'm afraid I open up a can of worms if we look into this with BOA. Maybe they still won't take it, maybe they will require something we can't provide. What if they don't accept the POA we have, and lock her account once we show them the letter of incapacity and let them know we're handling her affairs?


What will BOA do if we let them know we are now acting as POA and she is incapacitated? What other options do we have?


FYI, this is all because we are selling MIL's car. She has said she wants to own that until she dies, even though she hasn't driven in 3 years. It's over $2K insurance every year, plus maintenance, plus a hassle for us to make sure to drive it ourselves enough that it doesn't sit there and rot (and we already had to pay to replace the battery once because we let it sit too long). AND her driver's license expires soon, and there's no way they'll renew it.


The car is in her name and my husband's - the dealership will let him sign as POA to sell it, BUT the check will be made out to both of them. We don't want to take it to her to sign if we don't have to -- we had planned on telling her the car was parked at our house safe and sound to avoid distress (and a meltdown). She hasn't been in the facility long and is still in a very upset state, demanding to be taken home. We don't want to add having to tell her we sold her car, which we'll have to do if she signs that check. I'm also a little worried she'd just rip the check up, and then what do we do? Her insurance has to be renewed in a couple of weeks, and we'd wanted to sell the car before then to avoid further needless expense.

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Overwhelmed23: Per Google - "Does Bank of America have a power of attorney?

As a convenience, Bank of America customers, in most states, may establish a Limited Power of Attorney for banking transactions by contacting your local financial center. However, your personal attorney can provide you with a General Power of Attorney form, which may cover many types of assets and transactions."

Disclaimer: Not my authoring.
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I only remember a Bank of America credit card that I hated and could hardly wait to pay off which I finally did. I remember posting about them and feeling enraged.
I have not dealt with them for more than a decade.
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my long term boyfriend is my POA. I WAS IN A NURSING HOME AND NEEDED TO SPEND DOWN MONIES JUST IN CASE I NEEDED TO QUALIFY FOR MEDICADE. ONE OF THE STIPULATIONS IN SPENDING DOWN MONEY IT G HAS TO BE FOR MY BESY INTREST ONLY. ( DENTURES EYEGLASSES, MY WHEELCHAIR, MY FUNERAL EXPENSES ETC.) MY PREPAID FUNERAL WAS $10,000. THE BANK THOUGHT IT WAS SUSCIPOUS AND BOTH HE AND I HAD TO COME DOWN TO THE BANK A RESIGN SIGNATURE AUTHORIZATION CARDS AND BRING DOWN A COPY OF THE POA. I WAS LET OUT OF THE NURSING HOME 30 DAYS LATER FROM A STROKE. THE MONEY YOU GET FROM THE CAR HAS TO BE OUT IN HER ACCOUNT TO PAY FOR HER CARE WITH RECEIPTS TO PROVE IT.
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lovelyliz Jul 21, 2023
MONEY HAS TO BE PUT IN HER ACCOUNT TO PAY FOR HER CARE OR YOU WILL GET A BILL AFTER HER DEATH IF SHE GOES ON MEDICADE. I WANTED CLARIFY THIS DUE TO TYPING ERROR.
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Currently dealing with BoA and a PoA created by an attorney. BoA tells me that both the principle and I need to come into a branch to present the PoA. The problem is the principle is confined to a nursing home and there are NO BoA branches in our state. The closest is 200 miles away. The sad part is the principle is a retired BoA employee. Other components of BoA have been cooperative and accepted the PoA: pension, Visa credit card, health insurance, everybody but the banking portion. With the principle's consent and approval I was logging into his BoA accounts, however I did not transfer any funds out. Actually I had funds from other non-BoA accounts transferred IN. Well earlier this week they blocked my on-line access. At the suggestion of my wife I called the Comptroller of the Currency - a federal agency that regulates national banks. After explaining the situation they informed me that BoA is wrong and I should file a complaint with them, which I did. Still waiting to see the response, but if it works I would suggest anyone having issues with BoA file a complaint with OCC at helpwithmybank.gov.
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Since youf MIL has been deemed non-decisional, POA is acceptable. When signing her name onto the check, it can be avoided by your husband signing his name, his under it again, AND writing Power of Attorney, For Depisit Only." As she is no longer decisional, you will likely need to gain guardianship of her; that form trumps everything making your husband in charge of buying things for her needs, selling her property, managing her accounts, managing her SS, etc. . Additionally, her sole-accounts (without your husband's name on them) need to be set up as guardianship accounts (you can only have checks, withdrawals and deposits from those accounts; guardianship accounts do NOT allow for debit and credit cards). If she receives Social Security, they will directly deposit into a guardianship account.
My father has Bank of America and I had to go through everything as described above.
Good luck to you.
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For the car, look up your Dept of Motor Vehicles for your state (or whatever they call the place where you change titles and get tags for your state) for a form called right of survivorship on car title. In Texas, there is a form you both sign that should one person die, the other(s) listed get the car. You will pay to get a reissued title listing all survivors on the document. Easiest way in the world to avoid having to probate a car. As POA, your husband can probably sign this document to get it processed.

A suggestion would be to put at least 3 names on the title with right of survivorship. If any one of the 3 dies, the car goes to one of the people named, if two die, the third gets the car.
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As others have said, if he is on the account he doesn’t even need POA. I was on all my father’s accounts and just deposited and withdrew money as needed for his bills. The bank doesn’t need to know anything. He has passed now and I won’t even tell the banks until I have settled all his affairs and know everything is paid and settled. Then I will take the death certificate to the bank and close the accounts.
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OW, that your husband is an equal signer on the account, I recommend having him sign moms name by POA then his signature.

Most tellers don't even look at the check if you sign it in front of them, not at BofA anyway.

As for any deposits, don't sign the checks, write for deposit only and deposit them in the joint account.

I wouldn't tell the bank anything, it's a moot point. Your husband has ALL the authority he needs being a joint account holder. He can do everything that needs doing. Remember, never Co mingle your funds with moms, that's where it can become problematic in the future.

My dad banked at BofA and I am speaking from actual events.
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No but I am fighting with Wells Fargo that will not even allow access by my wife to her own account.
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my2cents Jul 21, 2023
Transfer money to a new account somewhere else and end the argument with Wells Fargo.
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Since your husband is on the joint account with his mother, he can deposit and withdraw money from that account. Also, your husband can use the BOA app on his phone where he can direct deposit that check into the joint account that he has with his mother without endorsing it. I have a different bank and I use their app on my phone to direct deposit my husband’s checks and my checks without endorsing them and I have never had a problem with the deposits. I just write the account number on the back of the check just to make sure it goes into the right account.

I would question why BOA would want your husband to take their POA when he already has a signed POA from his mother. I once had BOA but I have since changed bank and I did not know that they have in-house POA. I only use my bank’s in-house notary public if I have documents that need to be notarized since it’s free.
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Can you access the account on line? transfer the money. My daddy had his account at wells fargo and with my name on the account I could access it with no problem. I did a lot of online transfers to my personal account.
Also, regarding selling the car can they just send the money to her bank account? I has her name on it. I signed checks for my daddy I just signed his name on the back then put power of attorney on it. This should work. I have never worked with BOA. But this is how I dealt with Wells Fargo.
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BoA apparently is beyond the Devil to deal with. They will go to “it’s a Springing POA” as the ultimate in foot dragging to keep from anyone getting access. What others have told you in that the easiest to to have the elder physically in person go with you to the bank and do what needed is the best and simplest. But if they cannot and are not competent and cognitive to do this, then you are at the Mersey of a branch bank officer at whatever BoA you visit. So be prepared to refute the “it’s a Springing” type of spiel from BoA.

I’ve been on this forum a ,long time and BoA has had more than a few post on this. They are basically hostile to doing anything without either you having an account (with a balance over the amount of your elders account) there to move the funds into OR a court ordered legal document. Like Letters Testamentary from a Judge if elder has died so that you are now the Executor so legally have the power and a fresh federally issued IRS tax ID to move the money to a different bank account…. And even then they will foot drag and charge an account closure fee and certified check fee. They are the worst. ((The fabulous GardenArtist posted a few times on her BoA travails she dealt with after her Sister died (Sis had a BOA) and GA was a beyond savvy paralegal and a EA for a top white shoe law firm in Michigan and knows her stuff and BoA tried to pull this on her; I don’t know if her old post are still up on this forum.))
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BOA's internal requirements might only apply to a regular Financial POA. Your Durable POA should let you pay bills on your MIL's behalf as long as your have signed documents from doctors (usually 2 doctors) declaring her unable to conduct her own affairs.
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MyNameIsTrouble: Thanks for the info. I'll look into it with our DMV.
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BOA was impossible to deal with. Utterly uncooperative
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MyNameIsTrouble Jul 5, 2023
Agreed. BOA can't offer me enough to bank again with them!
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A couple of things -- are your husband and MIL listed on the car's title as "Betty Smith AND John Smith" or "Betty Smith OR John Smith?" If it's OR, then he has the right to sell the car without POA, and the dealer is not required to make out a check to both of them. Dealership folks aren't always the sharpest of those details.

(Pro tip: Never title a vehicle in two people's names with AND, even married couples, unless you don't trust your spouse. It can be a nightmare to sell if one or the other person isn't around to sign the title.)

Does your husband have online banking with BoA? Honestly, I'd just sign it with his signature and hers (plus "as POA"), deposit it, and see if they flag it. They may not.

Banks aren't as touchy about taking deposits -- it's the withdrawals that freak them out. They'll put a hold on any large check regardless of whether a POA signature is involved. If this one goes through and they give you a hard time at another time, you can always bring to their attention that they've accepted the POA already in the past. Tell them you're happy to bring in a copy for them and just make it really clear that it's active, they've already accepted it and your MIL is no longer competent to sign anything for them.

All that said, however, banks are notoriously obnoxious about accepting Powers of Attorney, and they want their paperwork, not yours. This is a good warning to others that when you get POA for a loved one, you also need to take them to their banks and other financial institutions and do theirs as well. My dad took me to Charles Schwab himself, told them he was placing me in charge of his finances, handed over the POA, filled out their paperwork, and it STILL took three months for them to give me control of his accounts. Dad had been gone for 2 1/2 of those three months, and had the stock market crashed with me unable to make any financial decisions, there'd have been hell to pay. Fortunately, that didn't happen.

Final point -- BofA is a TERRIBLE bank. My husband set up all our business accounts there, and their level of incompetency is absolutely breathtaking, regardless of the branch. This will be changed soon, thank goodness, when we move the accounts to a smaller, local business bank.
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The power of attorney was from an online legal program offered by my husband's employer. So far, the healthcare poa from the same software was enough to get her put into a care home (along with a referral from a rehab she was in, and backed up with a letter of incapacity from her doctor that wasn't needed to put her in the home, but would be needed to keep her there should she tell them she wants to leave). Note it is a letter of incapacity, not incompetency.

The durable POA does not require any letter from a doctor in order to activate it (though we do have one letter of incapacity from a doctor). My husband is a joint owner on her bank account as well.
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AlvaDeer Jul 5, 2023
One of the biggest mistakes I see on Forum is people thinking a FPOA (Financial POA) can be done with online papers. I really caution against this yet I see people on AC recommend it all the time.
This doesn't work out in many cases. "Theoretically" one should be able to. But that doesn't help when it doesn't work and it is too late.
Problem is when you have a notary public witness signatures that is ALL they are doing. They are witnessing a signature.
A solid lawyer-written POA does so much more. Examines the person doing the POA to be certain they are competent, and interviews them and individualizes it. And gets it signed. They stake their attorney's license on your documents legitimacy.

A MPOA or health care POA is miniscule in so far as what it does and who accepts it. It bears no resemblance to financial POA which gives you access to everything your loved one has, including the ability to sell his or her property if so written.

A Financial POA puts the assets of a citizen in the hands of another citizen. It must be a good, solid, legal and meticulous document.

As I said below, a bank is going to be very iffy about someone swooping in to say "Gee, mom is ill now so let's let ME have all her money to do as I wish with".

I would caution people for THIS reason: Once an elder becomes too incompetent to do a POA with an attorney it is too late. You cannot get a POA. Your opportunity to protect your elder and do it right, registering everywhere as their POA is gone. You need a POA that every banker's attorney will pass on and say "Wow! GOOD ONE".
Get the attorney. You will definitely pay for this. But you will pay more if you have to go through the court system and get a guardianship.
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They can't close the account if husband is part owner. There is no POA in house because she is no longer competent to sign one. I would say that depositing the check would be OK.

My Moms POA was immediate. Bank took the original and copied it. Never had a problem with them. If it was me, and they were not accommodating, I would pull all Moms money out and set up accts at another bank.
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Overwhelmed23 Jul 5, 2023
Moving the money to another bank may cause problems later when she runs out of money and needs a Medicaid nursing home bed(not sure if it would, if we made sure to include her name on the new account, but also not sure if she'd have to go in or sign anything to be included. I always had to sign things when added to accounts - my husband's when we got married, my mom's when she added me to her bank account).

MIL will run out of money before 5 years have passed, and moving it could affect the Medicaid look back period. We'd also then have to move her social security payments to a new bank as well, not sure how complex that would be.
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Last week we provided copies of our POA paperwork to our bank to assure that they would be on file so our designated attorney-in-fact could act on our behalf if we die at the same time or if the surviving spouse lacks competency. The representative had to mark our account numbers on each page of all the documents, scan them and send them to a central office for approval. It took well over 2 hours, but our attorney-in-fact should be able to walk into the bank with two pieces of ID (and our physician's certification letter in case of incapacity) to act for us should the worst occur. Hope that's sufficient.
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Overwhelmed23 Jul 5, 2023
Was it with Bank of America? Many say they are more difficult about POAs. Also, sounds like you took them in yourself. In our case, we'd be taking the paperwork in on behalf of someone else (my MIL) who is no unwilling/unable to help.
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I should clarify, in case it matters, the payment we need to deposit will be a bank draft from a car dealer (as opposed to a regular check).
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notgoodenough Jul 5, 2023
How it's drafted is really more about how early you can get your hands on the funds. Like a cashier's check, it guarantees the funds for the check are there and available immediately. It shouldn't affect how to deposit it into the account.

As I said, I've deposited checks for my kids, including their tax refunds, which are guaranteed funds, without their signatures on the back. It was never a problem. The only time it would be a problem would be if I was trying to deposit a check made out to them into an account with only my name on it without a signature on the back.
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Are you just looking to just deposit this check for the sale of the car once it's in hand? Or do you want to cash it?

If you're just looking to just deposit it - both names on the check AND both names on the account - just write "for deposit only" on the back of the check. It shouldn't be a problem whatsoever.

I'm on both of my kids' bank accounts and have deposited checks for them while they are/were away at college without them signing the back of the checks, it was never, ever questioned at either bank used.
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Overwhelmed23 Jul 6, 2023
Thanks, you were right! Didn't even have to write "for deposit only," the teller had a stamp.
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Ask BOA if they do for deposit only and verify that hubby is a joint OWNER on the account. If so, put "For Deposit Only" on the back. Hubby signs both names and deposits into the jointly owned account. There will most likely be a hold placed on the check but once it clears, the money is available to any account owners equally.

That said, Alva's advice is good. Adding DH to his mother's accounts as joint both helped and hurt in different ways. It is a matter of picking your pain when it comes to mixing financials.
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Overwhelmed23 Jul 5, 2023
Does he still need to sign as her power of attorney to do the deposit only route? As he, he would sign for her as "her name, by my husband, as power of attorney." Also, already verified, is a joint owner of the account. And should add, it's a bank draft from the car dealer, which is already for deposit only.
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I had a weird thing happen. The lawyer drew up our parents powers of attorney listing my sister has primary but that either I or my other sister would have power of attorney if she was unavailable.

Their bank would not accept it. It wasn’t that I was withdrawing their money, just wanted 5 years of her bank records for my mothers Medicaid application. They wouldn’t give it to me.they needed my sisters authorization.

I actually signed some documents at the lawyers office because he said I coujd.

I really don’t know what’s up with this. when I go back to NYC in a few weeks I will address this with the attorney. I’m not that concerned so long as my sister is available.
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"Common Reasons Why Banks Won't Accept a Power of Attorney

A financial institution might raise objections such as these:

- Your POA isn't durable. 
If the person who made the POA is now incapacitated, the agent can't use the POA unless it's durable—that is, made to last even during incapacitation. In some states, POAs are durable by default, but in other states, the document must include an explicit statement. If the POA isn't durable, and you're an agent trying to help someone who's incapacitated, unfortunately you won't be able to use that POA. You can consult an attorney to explore other options.

- Your POA is "springing" but you haven't demonstrated incapacitation. 
Some POAs are made to be "springing"—meaning that they don't take effect until In this case, the POA usually sets out the procedure for proving that the POA maker is now incapacitated. For example, someone, usually a doctor, might need to certify that you're no longer able to make your own financial decisions. Third parties like financial institutions will take these procedures very seriously, with good reason. But the potential for logistical problems is high. For this reason, a springing power of attorney is not usually recommended.

- Your POA is old, or is not on the bank's POA form. 
Banks might also have less defendable reasons for rejecting your POA. You might occasionally hear that the POA was made too long ago, or does not conform to the bank's own POA form."

Source: https://www.nolo.com/legal-encyclopedia/can-banks-refuse-a-power-of-attorney.html#:~:text=Common%20Reasons%20Why%20Banks%20Won,to%20last%20even%20during%20incapacitation.

I am PoA for my Aunt living in FL. All 3 of her banks required me to go through their own PoA process (WF, BoA, TDA). They all had different requirements: one made me bring my 100+ yr old Aunt in person; one accepted just her ID; one didn't require any of that but made me do their own paperwork. Each one required I bring in my PoA paperwork.
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AlvaDeer Jul 5, 2023
And if it isn't legally and well done they not only WON'T accept it, but they shouldn't accept it. There are legal rules. And they will accept a well written POA.
A visit to an attorney is in order if they do not.
But the enacting of the POA is a job done with a bank officer. It involved a whole lot of work on the account to make it right.
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Any bank should accept a POA especially if done by an attorney. You might need to give them a copy. I never heard of POA's only done by in house attorneys. That would mean each place that might need it over time would only accept that which is ridiculous. Ideally a POA is done by an attorney and copies are given out.
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It is utterly illegal for a bank or any other entity to ignore a GOOD, LEGAL, WELL WRITTEN POA that is properly done. They are liable to be sued if they do so.

The POA itself spells out exactly what the POA can do and exactly what is needed to enact it. (usually TWO letters from MD attesting to incompetency of the principle who made the POA appointment).

Banks are VERY protective of their depositors money as should well be the case. First of all, any elder could fail and have the young ones come in with some document pulled of the internet.

Read your POA. How many MDs must diagnose your mom incompetent in her own decisions?????
Has that been DONE?
Was the POA put on the account as POA. Does the POA currently pay all bills as POA.

Any bank worth its name will have their own attorneys read, make copies and document their satisfaction with the POA as written. That is normal (and good) practice.

If it isn't well written then you need guardianship procedings because it is worthless.
That is a court procedure and you need an elder law attorney to walk you through.
AGAIN you need PROOF of mom's incompetency.

This needs to be done. Playing around with his name on and her name on is melding funds. Not good. For taxes, for Medicaid if ever needed, for ANYTHING--not good.
When the IRS ever needs to check they cannot tell whose funds these are.

This is a legal matter and if you are uncertain how to do POA please research and see an attorney. By the way, the POA is paid or reimbursed for attorney fees.

Be certain you understand that once you undertake POA one person, the POA or the Principle handles the money. Because one POA AND an incompetent senior keeping records would be a nightmare mess.

You, when you are POA, are responsible for PROOF of every penny into and every one out of your mom's accounts.

Good luck. I did this and it is at least a one year learning curve that was anxiety provoking and tough. But I am GLAD I learned all I learned.
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