I receive my mother's medical records. Documents in my mother's medical records say I was contacted although I did not receive any contact. I have noted that nurses sign a document saying they informed me regarding the content. But based on both my memory as well as official phone records no notification was completed.. I sent a complaint to the State Department of Health. Eventually they investigated and stated my complaint was valid but that the home was within regulatory guidelines. When I contacted the ombudsman she indicated that the information they failed to report was not an event required to be reported to CMS according to their regulatory guidelines. My question is why did they sign and date the document and put my name down as informed? I know fraud usually refers to gain of money but isn't this falsification of a medical record? Examples are changes in laboratory values or medication dose, Is there any recourse, what could be the motivation? This is not the first negative interaction with the home and I don't want to have yet another altercation that could result in retribution, transfer is not a possibility, isn't there a legal recourse or other action I can take.