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She doesn't hear well, so our phone calls are difficult to say the least. I wish I could find a way for us to write to each other (as in text).

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Captel has phones with screens. You talk it gets typed up on a screen she can read.

https://www.captel.com/nocostcaptel/index.php?offer_id=1&aff_id=1021&url_id=103&gclid=Cj0KCQjwt5zsBRD8ARIsAJfI4Bhuyhc6mFYJ7R2_JQ0O--GP1KupvLB-LOrdHCojDasZXofgHCO4X18aArNOEALw_wcB

My DH is almost deaf. There are phones out there that are specially made to be used with hearing aides. My DH is on his second one.
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Years ago letters were the common way for people to keep in touch, was your mother ever one to write letters? It may not be as immediate as a phone call or text but there is something special about getting a little note in the mail and you can write brief post cards or long rambling letters as time or mood allows. In order to encourage her to reciprocate you could gift her with some pre stamped addressed cards or note paper.
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I would also recommend trying to find a better phone. I got my mom a very simple Clarity landline phone with volume control, it was loud enough that mom could hear without her HA (and painfully loud to me if I forgot to adjust it before using it).
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If mom has hearing aids they will cause interference with any phone. That could be what is causing the problem. And the tone quality of cell phones is terrible especially if you are using the microphone in the car! I am in my 60's and my daughter gets irritated with me because she has to repeat things because I cannot understand what she has said. She gets irritated because I don't call her often, but she always has to hang up and call me back she always gets another call. Then the car phone again! I needed that vent!
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Shelly, it is quite common for someone in their 90's and even in their 80's not to use a computer nor a cellphone. My Dad stopped using a computer when he was in his 90's as he was having trouble seeing, and here he use to write Code, plus he kept forgetting all of his passwords :P

Are you calling your Mom using a cellphone? I am only in my 70's but I have disliked getting calls from anyone using a cellphone for over a couple of decades now. Gone is a clarity of tone. Plus if someone is walking around or driving while talking on a cellphone the words can fade away.

My boss calls me via his cellphone as what a huge waste of time, as when he gets back into the office, we have to go over the whole conversation from scratch.... [sigh].

Thus, have you tried to call your Mom using a land-line to call her? Find someone who has such a phone and give it a try. See if your Mom can hear you better.
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anonymous272157 Sep 2019
My aunt got a free very loud phone for hearing impaired.  Old dial type, with loud ring and no answering machine.  She refused to use newer types.  Her state provided it.
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There are phones that do what amounts to closed captioning of the call. CapTel is one. The phone call is made and it is connected to the service and someone "transcribes" the conversation so it appears on a screen for her to read.
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Shelly2222 Sep 2019
Cap tel is the only thing I have not tried. I'm going to look it up right now....but I wanted to write to thank you first!
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Have you checked with her phone provider. They have hearing disability things. Wow, what a problem. Hope you can come to a solution. If you do in future and have any suggestions for the rest of us, do post an update for us.
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