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He has hearing aids but doesn't wear them much because he says they don't help.

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Grandpad is the latest technology for seniors to face time call. Suppose to be easy to use and costs the same as a regular cell phone.
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Just this week I asked about Grandpap at Target and was told it is a service that you not only buy the device, it works only with a monthly service that costs $60/ month. When I looked into it a few months ago, I was told $40 a month. It seems awesome but it is way too expensive for most. If it can save you a plane trip or you can afford it, it would be wonderful. You can send pictures and videos to a very simple tablet / phone like unit that is easy for the recipient to work. I am looking for some way to share images with my dev disabled adult sis on the other side of the U.S. (On second thought, $60 is what some ppl pay for smart phone use, my experience is that many disabled ppl are on a limited income and have basic cell phone service which might cost only $20-30 month.)
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I have a phone for the hearing impaired. It is free for those who qualify. How old is the hearing aides? My mothers lasted 7 years and now she has new ones. She is pretty deaf without them. I would take your dad back to get his hearing checked again, some adjustment or new ones might be advised. I noticed batteries needed to be changed more frequently, so had my mother retested. Skype works better than the phone for my mother when she talks to my brother overseas. It is free and can be set up in a day or two. I love it and communication face to face is much better for both mom and son.
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My husband uses special phones but they don't really work in long conversations. There is a phone called Captel that when u talk it comes up on a screen as text. Dad talks into a regular head set.

https://www.captel.com/
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There are phones that code the spoken word into print, and that might work.

There was a demo of clearcaptions.com at our local senior citizens meeting this afternoon, and my husband said it looked very helpful.
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Cap Tel phone for the hearing impaired. Tried to send a pic but this site won't let me. Mom lost her hearing aide and while we are going thru the motions to replace it, I even use it in the same house. She literally can't hear me. It types the conversation, the ringer is very loud and there is a gizmo that you plug into the phone and a lamp and the lamp will blink when the phone rings.
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There are companies that will supply the phone for hearing-impaired, free of charge. I had one for my DH. But he didn't use the captions, only the telephone. At 96, he had too much trouble reading, but the phone was awesome for his hearing.

Hearing aids must be reconfigured on a regular basis. Unfortunately, the hearing will tend to become more and more impaired as time goes on. I was recently advised to get hearing-aids but my friend suggested I hold off as long as I can for just that reason - it will slowly be determined worse and worse and she said as long as I am able to hear, "don't fix what ain't broken."

I was thankful for her advice and I manage quite well.
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OldernWiser Oct 2019
RayLin

if you can afford it, I believe it’s best to get hearing aids early, not late.

your neural circuits to interpret the sounds deteriorate if they don’t get enough use. I know that happened to me. With my hearing aids I’ll hear the syllables, but find it takes too long to figure out what words they make. So I’ll ask the speaker to say again. Often it takes me two or three tries. It is of course worse if I get one or more syllables wrong.
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My mil is the same. Dr says she has a huge buildup of earwax. You might want to check that. When we clear the wax she can use her hearing aids with better success.
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There are hearing enhanced phones - in California you can get for free from phone company - or Best is CAPTEL phone - it's hearing enhanced but also prints out conversation in real time as people speak. What my Mom could not hear - even with louder controls - she could always read.
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As someone with severe hearing loss, I just got the Marvel by Phonak hearing aids and they are truly fantastic! Although not cheap by any stretch. Hearing aids today are nothing like they used to be. I can even take calls and listen to music, podcasts and tv with these all hands free. There are no batteries to worry about or knobs to adjust they do it automatically. Plus if you get caught in the rain they are water proof. These hearing aids literally gave me my life back.

My daughter moved out west to be a forest fire fighter, I communicate with her thru my iPad with text messages and face time. She has an iPhone and I have and iPad which costs me nothing to chat with her, except the initial cost of the device.
The nice thing with the Apple products is that there is no cost to communicate between them.
There are many options out there you just need to find what works for you.
Personally I don’t like the captioned telephones as there is a third party involved translating your conversation.
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Consider purchasing an iPad tablet for both of you. They cost about $300 each. We communicate with 92 yr old m-i-l this way. All the difference in the world! She learned how to use it easily. In fact all her (60-70 year old children use them to regularly FaceTime her. The sound is excellent, it rings like a phone and seeing each other is wonderful and helps with communication.
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