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My 91 year-old mother lives in her home with the assistance of a caregiver. My brother and SIL help with logistics. He is POA. I live three hours away and visit periodically. Earlier this year my brother and SIL thought it would be a good idea to have indoor cameras installed to keep an eye on the caregiver and on my mother should she fall and be unable to press her alert button. Mom agreed to the cameras. There’s a camera in the dining / living area and one in her bedroom.


Fast-forward to a couple of weeks ago. My mother had a visitor and was criticizing SIL. Mom has said that she has everything she needs, but sometimes there are unkind words and attitudes. Brother and SIL live ten minutes from mom.


The conversation with visitor was listened to by brother and SIL and made them very angry. Mom forgot the dining / living room camera was there or whatever. This issue has caused a big rift. “After everything we’ve done for you, etc.”. My question is, is there an expectation of privacy (in her own home) or is the privacy given up due to her circumstances?

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Tell brother and SIL to grow up.

They are out of line listening to a private conversation with mom and her friend.

They said they put the cameras in for safety, how exactly is this behavior benefiting moms safety?

Oh, I would also ask them if either of them ever vented about each other to a friend? Everyone does it and there was nothing egregious about what mom said, so build a bridge and get over it. AND STOP listening to private conversations.
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Duderino54 May 4, 2025
Thank you. This is what I thought, too. My mom is in a tizzy over it.
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I’m sure your mom would have chosen different words had she remembered that she could be overheard.

However. Everyone needs to take a breath here.

Agreeing to be monitored 24/7 shows a huge amount of trust on your mom’s part in your brother and his wife. Would they have done the same? It’s pretty naive to think we don’t get on someone’s nerves from time to time.

If your DIL thinks she’s perfect she now knows different.

Having this type of access to another’s privacy comes with a certain amount of responsibility to be willing to see and hear things you might rather not.

I agree to sit and listen in on a private conversation shows a lack of respect for your mom. I’m not sure who owes the other an apology. It’s a good thing they don’t live together.

Although I’m now remembering chastising DH aunt for some things I heard her confabulating on the phone to her family. She had mild dementia so shame on me even more. 😇 😟

Perhaps this is an indication that the camera should come down or at least the sound. You could most likely have the app on your own phone and observe all that goes on, including when brother and his wife visit. I suspect they wouldn’t like that.

When I had cameras for my DH aunt, I lived two hours away, so I had a local couple (great nephew and wife of aunt) also have the app on their phones. I did not activate the sound. If I saw anything concerning, I called. since DH aunt had a caregiver and others throughout the day, I mostly checked the feed at night to make sure she had gotten to bed okay or when I needed to see if the plumber got there, etc.

Maybe just a time for everyone to understand that elder care is difficult for all concerned and a little grace is needed all around. It’s good to clear the air on occasion. Most of us realize we could all do better.

I drove three hours one way, once a week to care for my mom after my sister was diagnosed with cancer. We didn’t have a caregiver. So, no hands on caregiving. It was still a lot.

So do make sure SIL and brother aren’t over burdened. It seems your mom is cooperative by having a caregiver and agreeing to cameras but she is also blessed to have them watching out for her.

Hopefully by the time Mother’s Day has come and gone this will be in the rear view.

We often get questions about cameras but I don’t remember this issue coming up before. Maybe others have had it happen and will chime in.
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Duderino54 May 5, 2025
Thank you. You make many good points. I told mom that this is a clear unintended consequence of having the cameras.

For sure this situation is getting on all nerves. Mom told me that my brother has a full plate, from helping the neighbors with home repairs to taking care of the repairs on his rentals, and he still works. I suggested to her that he’s an adult and could consider hiring people to take care of some responsibilities (like the home repairs) to ease his burden. He is well off and can afford it.

She has told me she knows that it’s a lot of work looking after her, and that she tells them often how grateful she is. I suppose there is a lot going on here that has nothing to do with the cameras.

I think listening to the conversation was way out of bounds. I did suggest that she consider removing the cameras. She said she would think about it. I did tell her that going forward when I visit if the cameras are still there I am unplugging them and will plug them back in when I leave.
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I'd say the expectations of privacy in her condition are nil due to the circumstances. I'd tell brother and SIL that consider her age and her mind not being great, and then let it go. They can choose to (1) leave the cameras and ignore ugly things being said about them or (2) remove the cameras and thus their ability to keep an eye on her. Mostly, ignore what a 91-year-old has to say. I have cameras in ever room in my house so I can keep an eye on my mom when I'm not home. I've overheard not-kind conversations, then I remind myself she's 90 and has dementia. Life is so short, tell them not to get hung up on what she said. Everyone knows what wonderful caregivers they are. Good luck to you all and them.
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Beethoven13 May 8, 2025
I’ve overheard “not kind “ conversations too, about me with caregivers. No lie, it’s hurtful. Being here managing all her things was/ is not my first choice. FOG. Dad died over 6 months ago. He was my real parent. Direct confrontation with mother went nowhere. My advice, be glad for what you heard. It gives you insight. Adjust accordingly. Set boundaries and and see the situation more clearly. I’m learning, It’s not about you. It might be about their loss of control and getting old. I try to give as much grace as I can, set boundaries and take care of myself first and foremost. IMO, this needs to be taught somewhere to everyone. And there needs to be better options for elderly care. Thank you for doing what you are doing for her. I find, being recognized and told thank you does not get old.
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It's human nature to want to listen in on people's conversations, but I advise all of you not to do so. The cameras are there for safety purposes only. That means checking the cameras periodically to see if she is still alive and doesn't need medical assistance. The cameras are not there for SIL and brother to listen to your mom's private conversations with friends or even her caregiver.

Your mom deserves a modicum of privacy after everything else she has had to give up in old age. It's a good thing that she even has friends who visit. My mom spends the entire day alone, and I believe that has contributed significantly to her mental decline and dementia. If anything, your mom should be encouraged to have more friends over and gossip all she wants. It's better than being socially isolated.
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Duderino54 May 9, 2025
I would be uncomfortable listening to audio of every day conversations in this context. I haven’t yet but I am going to tell him that when I am there, the camera is getting muzzled. If she chooses to accept it that does not mean I must. I consider it an unnecessary privacy intrusion. I’ll unmuzzle it when I leave.
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Athough your mother has consented to camera's in her residence doesn't mean all levels of privacy should be forfeighted. Any private conversation your mother is having with visitors should NOT be listened to by anyone. That is a great deal of invasion of privacy on your brother and SIL part. To be angry over this and to throw in her face the "After everything we’ve done for you" is petty and potentionally gaslighting.

Life is not 100% unicorns and rainbows. Your mother seems to be grateful for the help your family is providing but there are always issues. For your mother to vent to a friend is entirely acceptable IMO.
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Duderino54 May 8, 2025
Thank you. Brother and SIL are
so angry. Trying to diffuse
the situation and maintain my own boundaries.
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Our situation is different as MIL and DIL(now deceased) live with us in our home. There is ALZ/dementia involved for both of them. We have 3 cameras in their living area - one was in the bedroom. They are ALL for safety and CYA since with ALZ there is quite a bit of mis-remembering. Some of that mis-remembering involves physical altercations between them that never happened. With ALZ, safety is first and the cameras, including audio(which tends to suck) is absolutely necessary. However, if ALZ is not involved, then watch and listen at your own risk. If it is for safety, then it is a quick check or scroll and you almost never need to have the audio replayed. I think everyone involved can learn a lesson here about humility and trust in caregiving. If your kid said a ton of trash about you as a parent, would you be upset? Sure but would it be a rift? Nope nope. When you choose to be a caregiver, you are taking on a role that means subverting yourself for the safety and care of another at times. Being smart about protecting how you wish to view the person you are caring for, especially how they view YOU in this role is tantamount to a healthy caregiving relationship. MIL says stuff about us to her daughter, her sister, her paid caregiver, etc. It means nothing to us because at the end of the day, more love is always the answer. Healthy boundaries are part and parcel of healthy love.
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My MIL is grateful and ungrateful, venting all the time. It is hurtful and it is frustrating. She doesn’t like her loss of independence and her venting to others paints a picture that appears she is not happy. HOWEVER, she accepts and is included in all the decisions and practices, she just resents it with the same vigor as she accepts it. I pray lots to be able to handle my MIL and have been successful but it is constant and daily prayer to see her as a person who needs compassion and grace and for me to pray my intrusive thoughts. My MIL has bipolar -manic/depression; not treated. (She “handles it well”) I also believe she has some form of narcissistic tendencies in which compassion for others is absent but she has trained herself to say the correct words over the years. That is what narcissistic people do, they provoke reactions-pick the reaction they like and then use it when the situation calls for it. She is a master at that! Her victims are many. Letting people vent frustrations without taking it personally is very hard, but it can be done. My BIL takes a break until my MIL calls him. That works for him but it is ineffective on her, she will not admit she is ungrateful. I just pray the whole time she is venting knowing that those same words are being used when she talks about me. ;)
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Isthisrealyreal May 8, 2025
Exactly, some people figure if you're not at the table you are on the menu. It's who they are.
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We have cameras for my 96 yo mother which should technically only be accessed by my brothers & myself. We have agreed that the audio needs to be off unless there is a need at the time. My thought is if someone puts the audio on when I'm there, shame on them if they hear something! :) Good luck!
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Dude, this isn't at all about privacy. This is about hurt feelings.

You need to LEAVE THIS ALONE.

By your own admission, you are 3 hours away and you say brother and SIL, 10 minutes away from mom, deal with "logistics" of her care. In spite of the fact mom has a caregiver, there are camera to help keep mom safe, and your brother gets the "feed". Which leads me to state they are the "boots on the ground" when it comes to mom's care, the first ones called when something goes wrong.

Your mom made a comment that was hurtful. Whether or not she "meant" it, whether or not it was taken out of context, whether or not bro and SIL are being "oversensitive" is ***NOT*** the point. The comment was made. Mom can't un-ring that bell. She can acknowledge that she said something hurtful. She can apologize and feel terrible, which I'm sure she does. But your brother and his wife have legitimate feelings here.

The best-case scenario is your brother and his wife lick their wounds for a time, then decide to forgive mom and move on. Do you know what the WORST-CASE scenario is? His sibling, who is 3 hours away and visits "occasionally" comes down like gangbusters, telling him and his wife that their behavior is wrong, and to boot they have "violated mom's privacy"!! Really, are you worried about them "violating" mom's privacy when they get calls that the caregiver can't make it for the day? When mom falls in the middle of the night and they have to haul out of their house and go help her? When they provide the stopgap caregiving things that need to be done that the paid caregiver can't/won't do?

Leave this alone. If you INSIST on getting involved, my advice: tell your brother how sorry you are that this happened, that their feelings are valid, that mom feels terribly about what she said and it was said in a moment of weakness, that BOTH mom AND YOU appreciate ***everything*** they do for your mother. That you sincerely hope you can all get over this as a family and move on, because you clearly love your mom, and they do too - or else they wouldn't be taking on this huge responsibility of keeping mom safe and able to live in her own home.

Anything else will just be throwing gasoline onto this fire.
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Duderino54 May 9, 2025
I have expressed my appreciation many times as mom has. I reject your assertion that I come down like gangbusters, and tell my brother and SIL that their behavior is wrong. I’ve done no such thing. Mom told me the story, showed me a text from brother berating her, tossed it around in my head a bit, and then asked this forum a question. Clearly all audio is being listened to. Mom is ashamed and embarrassed (but told me what she said was accurate, not that it makes any difference).

There are two cameras, one in the main living area and one in her bedroom that also captures what’s going on in the bathroom. For sure safety at night is paramount for the bedroom/bathroom camera. My question referred specifically to the living room camera.

I had “boots on the ground” with her
for many years, all while still working and living nearby. There were many doc and ER visits, shopping, food prep, housekeeping, med pickups, bloodwork visits, PT and OT visits. She’s criticized and said unkind things about me plenty and (some) of those criticisms have made their way back to me. I accept that this is who she is and move on.

I did not claim brother or SIL were being over sensitive. They can react however they please. Whether you agree that the question I asked is or is not about privacy - that is exactly my question. I asked about privacy in her house - for her (and visitors, really, who deserve to know they’re being spied on, whomever they may be.) I would not like my conversations listened to when I visit friends. We are already surveilled plenty in public, where, by the way, there is no expectation of privacy. Workplace too. Where would we be without body and phone cameras?

If mom is okay with cameras and audio listening 24/7 in her house, fine. Her choice as long as she understands the consequences. She’s 91 with some age related decline, but still with it plenty enough to understand that she has choices. I’m not okay with it and when I am there, covering up the camera.
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The best way to muddy the camera recording is to play music. The audio is pretty good but music or tv on will distort conversations. Unplugging can disconnect them in a way that they have to be manually reconnected, so put a towel or blanket on them if you want while visiting.
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