The homecare agency selection is void of guidance for loved ones?

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My Mother (96), living alone and receiving home care through Medicaid.

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Thank you for responding. Vetted- yep but regulated nope. Case manager is limited with infraction reporting in addition to 'star rating' comments. I WILL find a way to navigate this for other families- it's too stressful. Good weekend to all.
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Presumably Medicaid has vetted the agencies they use. Ask Mom's case worker about this.
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I was hoping for statements or feedback from former clients or reference re dependability, background checks etc. We have Nursing Home reports but not homecare? Thanks!
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What kind of guidance do you need?
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