Has anyone had to make an appointment to see their LO that’s in rehab?

Is it possible he is referring to a FaceTime appointment? I am a little surprised by this, however, facilities have come to see that the complete isolation of people has been extremely detrimental to residents. It will probably be per CDC recommendations: outside, distanced, no contact, with masks. That's how it went with my MIL's visit in her SNF.

Sis in LTC. We now do scheduled "window" visits. She is behind a plastic shield from 3 sides full length. They do not want more than 1 group per resident during each time slot-only 2 visiting areas. They bring her outside at the appointment time I am there on the other side of the screen. She can see me-she does not focus on me, she cries most visits-i am sure other visitor/family is not happy about the noise sis is making during their precious visit with their person. Sis wants to really be with me-do the stuff we used to do before covid. I try to talk on the phone with her she needs assistance to get to the phone and told to hold it by her face. This weekend call lasted a few minutes before she was crying and walked away from the phone-i could hear her moving around but she was not talking just crying. I could do window visits before in the lobby/entrance area. Sis was in the visiting area i was in the vestibule-doorways on each end=parking lot and reception-was all they would do since covid.

In our state, they only allow through-the-window visits. We can't even have the window open so the care person calls my cell phone and puts dad on speaker.