My 74 year old mother has a home health aide for 12 hours a day. The problem is that the aide is constantly on her personal cell phone talking with friends and family. She does her work while on the phone.
She also speaks loudly. The building Superintendent recently took me aside to complain that he can hear her voice in the outer hallway. He feels that it is inappropriate for her to be on the phone being that my mother is frail and needs her rest. My mother doesn't say anything. She has been diagnosed with dementia and practically sleeps all day. My mother lives alone so there is no one there constantly supervising the aide.