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A dear friend of mine lives several hundred miles from her family who are not able to take care of her concerns about medical care and housing.  She has asked me to help her...what do I need to do to make this happen for her

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There should be a Social Worker and a Financial Advisor at her Assisted Living facility. They are obliged to answer all her questions, and you can sit in too if she signs a release to give you information. BUT if one of the children is already appointed Guardian due to her incapacity, the facility can only talk to the Guardian.
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Is she living on her own? If she is, then you might contact an attorney that specializes in issues related to eldercare. If you live in a small town, contacting the local hospital might yield local experts, such as a geriatric care manager or social worker. But it is unclear whether she has appointed any of her family through legal means to help her. We also need more details to give you a better answer. Pamstegma gave you advice as if your friend wre in an assisted living facility, but I did not see that information in your requests. Details=better responses from experts on this forum.
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The ALF is mentioned on the OP's profile.

What exactly is your friend asking you to do?
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I agree with the others in that without legal papers you will only be able to do so much. However, as both Pam and ADcaregivers said, you can contact local agencies and see what they can do.

I hope that your friend has appointed someone as a Power Of Attorney for her healthcare. That is the person who can obtain information necessary to move forward. If she hasn't, she could appoint you if you are willing to take this on. Otherwise, call local agencies and see what they can do.

You can go to www.aging.gov and find your state. There will be along list of agencies to help with your questions.

Please check back with us when you can. We'd like to know how you are doing.
Carol
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Gerri, what does your friend need and want? Identifying those factors would help identify what's needed to address them.

E.g., are her concerns medical, social, legal, or all three? Each could have a different solution.
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I'm 62 years old, and I don't have any family where I live anymore. I will soon be going off to senior housing, and I won't live very far from my sister, who moved to her new area a year ago. I've checked it out; it is nothing like what it was 40 years ago when I lived there; the place has been built up. I think going into senior housing plus being near where my sister is at is the right way to go here
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My friend has been living in an assisted living facility. She fell and was disoriented...they took her to the behavioral unit at our hospital...she has been diagnosed bipolar...her sister has control of her finances and we dont want that to change...she has been there almost 3weeks and is concerned about where she is going she would just like me to find out what her future holds
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Gerri, you say she has been disoriented, perhaps your friend has been given some options already but she doesn't remember or understand. Does her sister also have her medical POA? Perhaps if she and the family agree you could be authorized to be present when the docs or social workers discuss things with your friend, just as an extra set of eyes and ears.
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That does not seem fair nor feasible.
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The concerns with me are medical and social. I will be changing to a health plan with lower premiums, and with regards to social, you really do not meet anybody where I live. Hanging out at the bar and staying there until last call is definitely out for me. I could hang at the library, but they have their hours, too. Any suggestions here? I also do not attend church
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cak2135: Stay on topic.
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OK, Llamalover, I will; I'm just telling you what I'm up against. I will be heading for senior housing soon
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Cak: I was just telling you the rules of this site. You can start your own thread.
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