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We have sent Life Alert my dads death certificate but they will not let her cancel. What course of action can i take?

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Find Care & Housing
Is there a contract not allowing it? If you said that you want to cancel, and they are not allowing it, then you shouldn't have to pay for it. I'd contact a lawyer and explain the situation, because they can't force a service that you no longer require.
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From 'life alert'
Gale (844-669-2557)
Yes, you would just contact Customer Service and return the system - we would pro-rate and refund remaining months on the plan
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