Dad's in assisted living and said something was wrong, tried getting a nurse but no call back. What do I do?

I wonder if they're not calling because you're not his contact person? Do you have his POA (Power of Attorney) for healthcare? There may be privacy issues that prevent them from calling you unless he's designated you as the person to contact. I'd start there. I'd also call their Executive Director. In my mom's facility, that's the top dog, I believe.

Orb, do you know anybody local to your father's ALF? Because if it were me, and I couldn't get there, I'd want somebody to turn up in person and require an explanation.

Now, admittedly the three days would include the weekend; and in most places that would mean fewer staff on duty than during the week. I'm also not quite sure what you mean by 'vitals' and whether the average Residents' Assistant would feel competent to do that exam and give you an answer. Possibly their time has been spent trying to track down a nurse to do it, and the nurse would want a reason; possibly if it's your father charged with asking them to do the exam then your father isn't being clear about what's required?

In any case, this seems to be highlighting a location problem: you need boots on the ground, one way or another. Any volunteers you can think of? Otherwise, maybe it's time to consider moving him, just one more time, to be within practical travelling distance of you. What prompted you to ask for this check in the first place? I hope your father turns out to be okay.

If the head nurse did not return my calls, I would call the Director. If the Director did not return my calls, I would file an online complaint at jointcommission.org, telling them the dates, times, who I called etc.

I think thats a disgrace they should have called you back! i agree with blannie but if this was the case surely other family would have called you by now? gosh you put them in there to stay safe then they dont call you to let you know hes safe? its a bit strange alright?

Orb; Assisted Living is NOT a nursing facility. If your dad is having ongoing TIAs, he may need a NH and not ALF. that being said, if you've called DON and gotten no call back for three days, that is certainly a red flag. Agree with Pam on this.

If don is off, someone else must have the conn. I would make a fuss.

Of course you want the best for him.

What about the rest of the care he receives? Any other issues?

If you're paying 5 star prices for this place I shouldn't worry unduly about their getting rid of him lightly - he sounds like a keeper, from their point of view. But there is absolutely nothing wrong in persistently but courteously insisting that he gets the services he's paying for. Be a terrier! Best of luck, hope there's better news soon.

What state is the facility located in? If one of the friends can't go and see about him maybe one of us that live in the same state can pay him a visit.

Are you sure the level of care your father needs is appropriate for this facility? You are paying extra for a higher level of care, but can this facility provide the care you are paying for? Assisted living facilities rely on private payers without necessarily giving the care an individual may need. Do not rely on star ratings solely.

I am the contact and have his POA. Dad never pushes his pendent. Never complains- very sweet. He only tells me if something is wrong and I try to asses the situation.