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http://www.archives.gov/veterans/military-service-records/
Here's the answer I received from a friend .
They need to check with a service organization in their area, i.e. Disabled American Veterans; VFW; American Legion; Military Order of Purple Heart (if he or she is a Purple Heat recipient) of Vietnam Veterans of America. They can assist him or her with obtaining a new or replacement DD 214. They can also go online at National Archives and Records Administration and obtain the form that must be completed in order to get the DD 214. They can fax it in and get it back in about 5 days to fax#: 301-837-0483. The service officer with any of the service organizations can assist the veteran with a claim for disability for their hearing loss. They have to be service connected in order to be eligible for the hearing aides through the VA. Or the can call VA directly and have the forms mailed out to them at 1-800-827-1000. It is very difficult to get through there menu options.
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