Good morning everyone,
Over the weekend, we experienced a technical issue that prevented users from logging into the AgingCare site. The issue was fixed, but some users did not regain access immediately. Our development team did a sweep for affected users yesterday and restored their access.
If you were having issues logging in, a simple password reset will get you back into your account.
Some profile pages were showing 404 errors as part of this issue. These profile pages have been restored.
If you have further issues with seeing your profile page or logging into your account, please use the “Send Us a Message” form on this page to let us know: agingcare.com/aboutus
Updates on other fixes:
Our automatic spam blocker has been extra sensitive as of late and some users have been incorrectly blocked from posting. A fix for this is being coded and should be ready in approximately 2 weeks (allow a few extra days for testing and troubleshooting). If you feel you’ve been blocked in error, please use the “Send Us a Message” form on this page to let us know: agingcare.com/aboutus.
Message deletion is down on profile pages. A fix for this will be coded after the work on the spam blocker.
Additionally, our roadmap for the future includes building a messaging "block" feature, to stop messages from people you don't want to hear from.
In the meantime, you can hide the public messages other users have left on your wall by going to agingcare.com/profile/privacy and turning off “Show Public Messages” in your privacy settings.
We appreciate your patience, and the support you show one another on AgingCare.
-The AgingCare Tech Team
The AgingCare team will continue to update here as we have more information. Thank you for your patience as we work to resolve this technical issue.
Regards,
AgingCare Team
It's come to our attention that an issue has been identified where links to questions posted to the forum are not working. We have not yet identified the cause of the issue, but are working to resolve it.
Thank you for your patience as we look into this issue. We will keep the forum informed as we can here in this discussion.
Thank you,
AgingCare Team
Sad to see at least six questions with no responses now sinking to page two not because no one wants to respond but because no one CAN respond.
As to the "contact us" link......I have tried that several times about several issues and never heard a thing back.
Today I started reporting our links about this issue, as reporting does seem to get things at least looked at.
Meanwhile, good luck to anyone with any question for us, hee hee.
If you really want a response contact AgingCare directly through the Contact Us link, or try contacting the mods at
https://www.agingcare.com/members/agingcarecm
IS ANYONE READING THIS IN ADMINISTRATION/ IT'S OVER A WEEK THAT MANY OF US ARE UNABLE TO ANSWER ANY QUESTIONS WITH 0-RESPONSES.
COULD OTHERS PLEASE REPORT MY COMMENT HERE TO GET ADMINS TO RESPOND IN SOME WAY TO US?
I am still unable to answer an question with 0 answers, so that's still an issue. I don't think AC is reading this thread anymore as there's been no response over a week to this. Alas.
Not the fault of the website.
If everybody had an ocean.....
RIP Brian Wilson
Surfin' USA
6/11/2025
Close your computer and go outside....
"Does each state have specific requirements?"
Admins?
Can a SNF require family to hire outside workers for a resident?
What's up with that?
You are correct. It is random. I cannot this a.m. get into any question that has 0-responses. We have no been discussing this since the weekend.
I have no idea if any admins are watching.
We know they are there SOMEWHERE as they are wanting us to take a survey, but they don't seem to do oversite much on the threads, nor read this thread anymore.
Hoping they will eventually come to some knowledge it isn't working well, or that it will self-correct. Perhaps it has to get worse before it gets better. Time will tell.
Needs fixing for sure.