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Good morning everyone,

Over the weekend, we experienced a technical issue that prevented users from logging into the AgingCare site. The issue was fixed, but some users did not regain access immediately. Our development team did a sweep for affected users yesterday and restored their access.

If you were having issues logging in, a simple password reset will get you back into your account.

Some profile pages were showing 404 errors as part of this issue. These profile pages have been restored.
If you have further issues with seeing your profile page or logging into your account, please use the “Send Us a Message” form on this page to let us know: agingcare.com/aboutus

Updates on other fixes:
Our automatic spam blocker has been extra sensitive as of late and some users have been incorrectly blocked from posting. A fix for this is being coded and should be ready in approximately 2 weeks (allow a few extra days for testing and troubleshooting). If you feel you’ve been blocked in error, please use the “Send Us a Message” form on this page to let us know: agingcare.com/aboutus.

Message deletion is down on profile pages. A fix for this will be coded after the work on the spam blocker.

Additionally, our roadmap for the future includes building a messaging "block" feature, to stop messages from people you don't want to hear from.
In the meantime, you can hide the public messages other users have left on your wall by going to agingcare.com/profile/privacy and turning off “Show Public Messages” in your privacy settings.

We appreciate your patience, and the support you show one another on AgingCare.

-The AgingCare Tech Team

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Geaton777, I believe we've solved the issue for that specific post. However, we are still in the process of resolving the larger issue causing these issues across the forum.

The AgingCare team will continue to update here as we have more information. Thank you for your patience as we work to resolve this technical issue.

Regards,
AgingCare Team
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Admins, just this morning I was able to get into most posts with 0 responses but not this one: Hope/advice for a 90-something year old who will get hip repair surgery?"
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Forum members,

It's come to our attention that an issue has been identified where links to questions posted to the forum are not working. We have not yet identified the cause of the issue, but are working to resolve it.

Thank you for your patience as we look into this issue. We will keep the forum informed as we can here in this discussion.

Thank you,
AgingCare Team
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cwillie, thanks for that link and I did just write the admins on it.
Sad to see at least six questions with no responses now sinking to page two not because no one wants to respond but because no one CAN respond.
As to the "contact us" link......I have tried that several times about several issues and never heard a thing back.
Today I started reporting our links about this issue, as reporting does seem to get things at least looked at.
Meanwhile, good luck to anyone with any question for us, hee hee.
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I just emailed them because of 3 that just came up.
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Repeatedly posting here is not guaranteed to get noticed, they said at the beginning this thread isn't monitored.... IMO it's mostly just a way to check whether others are having the same issues.
If you really want a response contact AgingCare directly through the Contact Us link, or try contacting the mods at
https://www.agingcare.com/members/agingcarecm
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I did Alva
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ADMINS;
IS ANYONE READING THIS IN ADMINISTRATION/ IT'S OVER A WEEK THAT MANY OF US ARE UNABLE TO ANSWER ANY QUESTIONS WITH 0-RESPONSES.
COULD OTHERS PLEASE REPORT MY COMMENT HERE TO GET ADMINS TO RESPOND IN SOME WAY TO US?
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Just now first time I logged in this morning, I was able to get into 1 post with 0 responses -- after first being unable to get into the very first one I clicked on, and then not again after 1 success. Again, seems totally random or depends upon some variable that we are unaware of.
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Wag got through to us, Daisy. Thanks for reporting. Looks like that issue is settled.
I am still unable to answer an question with 0 answers, so that's still an issue. I don't think AC is reading this thread anymore as there's been no response over a week to this. Alas.
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Can not get into questions with 0 answers .
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Waghmg, is having issues in question, and I can't reply??
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The Cloud reports indicate current widespread internet outages.
Not the fault of the website.

If everybody had an ocean.....
RIP Brian Wilson
Surfin' USA
6/11/2025

Close your computer and go outside....
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After no error messages this morning, now I cannot get into this post dated today with 0 responses:

"Does each state have specific requirements?"
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I get the same error message.
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Alva, I'm thinking it might be the 2 live links I put in there but I also cannot get back in there to edit it.

Admins?
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Now this a.m., Geaton's post to us about Turmeric and its effect on the liver can't be accessed by me. I just get "technical error" report.
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This morning, the problem I was having seems to have been fixed.
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I can't get into any of the questions with 0 comments
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cwillie, it was working fine for me this morning but now I find I can't get into this Question (with 0 answers)

Can a SNF require family to hire outside workers for a resident?
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Hm, still glitchy for me this a.m. Geaton, I was unable to answer the question from the Canadian looking for an alternating pressure overlay for a recliner.
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While we're at it... what's the reason the formatting is somehow different in the DIscussions section? The paragraph spacing doesn't work the same in the body of the post as in the Questions section. Even when I knew it would be a problem and tried to compensate for it by double returning between paragraphs, it still appears different than in Questions (the double returning creates large distances put normal returning results in no spacing between paragraphs). It doesn't seem to be a problem for every poster.

What's up with that?
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So far this morning I have not had the problems I was having the past few days.
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Geaton:
You are correct. It is random. I cannot this a.m. get into any question that has 0-responses. We have no been discussing this since the weekend.
I have no idea if any admins are watching.
We know they are there SOMEWHERE as they are wanting us to take a survey, but they don't seem to do oversite much on the threads, nor read this thread anymore.

Hoping they will eventually come to some knowledge it isn't working well, or that it will self-correct. Perhaps it has to get worse before it gets better. Time will tell.
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Just now not able to click on Question post with 0 responses, after being able to do it within the same hour prior. Seems random.
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This a.m. I was able to comment on a 0-answers question. Hopefully fixed.
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I'm still having the same issue: not able to get into a post with 0 responses.
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I no longer have the AgingCare menu items on the top or my profile icon which I can click on in the upper right corner. This is on mobile version. Maybe it’s just me?🧐
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Not here so it's not universal and I see other people posting. Strange!

Needs fixing for sure.
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Yup, it seems to be a continuing problem with the new posts.
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