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My grandmother had at the time early stages dementia. From 2018-2019 maybe early 2020 my mother and 3 other of her sister would care for my grandmother. She had a room and everyone’s house but my mother was primary POA she cared for her the most took her to apps etc. But one of my Aunts that never cared for my grandmother put her in a nursing facility and she does not what to tell us where she’s at? We’ve called multiple facilities asking if they had my grandmother of course we know about HIPPA but with my mom being POA you would think she has some kinda right to know the information? We contacted attorneys even adult services we spoke to a couple agents and they’ve told my mom they know where she’s at but they could not tell her, all they told my mother was that my grandmother is safe and we should not worry. We haven’t seen our grandmother/mother in almost 2 1/2 years. We need help on what else we could do

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If grandma still has mental capacity then it doesn't matter if your mom has POA because grandma can still make her own decisions. If grandma doesn't want you to know where she is then the facility wouldn't tell you but if she doesn't have capacity and your mom has POA then they should be telling you. I would file a report with the police because this makes no sense.
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As others have said, take the POA paperwork to an attorney. Grandma may have filled out paperwork making your aunt the new medical POA, so that might be how she was able to do all this. It doesn't explain how it's being paid for, though.

Nevertheless, have the attorney write your aunt a Nastygram saying she is to notify your grandmother's POA (your mom) of her whereabouts within five days, or the authorities will be called.

Sometimes an Official Letter from an Important-Sounding Person can make things happen. If your aunt doesn't comply, I said you should call the police and file a report that a vulnerable senior is missing.
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If your mother truly has legal Power of Attorney, then she must take the original paperwork to an attorney and get advised as to next steps. Was your grandmother medically diagnosed with dementia? Or is that just a personal assessment? I'm not sure what "primary" PoA means...primary caregiver is not the same as legal PoA. There can be more than one PoA (for medical and legal but one does not cross over into the other unless designated in the paperwork). PoAs for the same area (medical or financial) can have equal say, but not sure one can have more say than the other. If she's getting the "runaround" she needs to see an attorney.
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JuanitaGon Dec 2020
Yes my mother has all legal papers to my grandmother, when I was saying primary POA didn’t mean to state it that way was more like she lived with us full time and some weeks she’ll go with my mothers other sisters that would help care for her also. My mother became POA after my grandfather no longer wanted to take the responsibility of caring for his wife. Yes my she was also diagnosed dementia early 2018. When we called Adult services all I know is that they looked into it and they came into contact with my grandmother and I believe my aunt but they could only tell my mother that’s she was fine and she was in a memory care facility, that’s was early this year.
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Something doesn't make sense here, so I'm confused!    How could someone w/o authority make arrangements and apparently find a way to execute documents that facilitated your GM's stay?     This aunt must have found a way to either have your GM sign the admission papers herself, or signed for her, which doesn't make sense b/c then she'd be responsible for payment.

What kind of "agents" advised you that they couldn't reveal the location of your GM?  Were they from APS?   

Does your mother have access to your GM's banking accounts, and if so, what withdrawals are being made?
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JuanitaGon Dec 2020
i know this doesn’t make sense. My mother has all her paper work from her SS, DL, Bank account and what not she’s looked into all of it. But we’ve been thinking that’s made my aunt might be paying another way because my grandmother does have insurance where it covers facility stays but my mother has access to all those to. My mother has spoken to a lot of people and they all basically give her the run around.
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