My mother was inquiring about the Aid and Attendance program with the local Area of Aging, and she was contacted by a company that helps with the paperwork promising a push through. Is this a scam?

Asked by tmbrown107  |  Aug 16, 2011

My mother was inquiring about the Aid and Assist program with the local AoA, and she was contacted by a company that helps with the paperwork promising a push thru, and having required paperwork filled out so as no delays, getting approval in 3 months instead of 6 months etc. my mother was visited and asked questions to establish eligibility and they visited my father to see his condition was legitament, then they told her they needed 750.00 to proceed with the paperwork etc., which she paid, they did send her the receipt for deposit and stay in contact we are still waiting on the doctors portion...my question is on the Aid and Assist portion of the VA site it says it is illegal to charge for these services, when is it not illegal to charge? I don't want them taking advantage of my elderly mother whom is trying to get help to hire an nighttime nurse for my father, and help with his personal over the counter needs....she doesn't want me to ask them directly or make waves for fear they are ligit and then decide not to help her because there is tons of paperwork involved and it has to be prepared correctly or you have to start over, my mother is 79 and my father is 89, they also told her that when my father passes they can then transfer the A&A to her but only charge her 450.00 for that paperwork, I don't understand if the A&A program is trying to help elderly strapped for cash, how or why if it is legal that they would charge so high a fee for paperwork...any advice will be appreciated....my mother does not want me to say anything because she is desperate for the help but something does not feel right....thank u

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Carol Bradley Bursack, Aug 17, 2011

Over the span of two decades author, columnist and speaker Carol Bradley Bursack cared for a neighbor and six elderly family members. Because of this experience, Bradley Bursack created a portable support group, the book "Minding Our Elders: Caregivers Share Their Personal Stories."

 

What makes me suspicious here is that the company contacted HER. It's better to check with AoA and ask if there are companies that can help with the paperwork. I don't like the feel of this. I agree that checking with the BBB is a good idea. I'd also ask the Area Agency on Aging.
I know the paperwork for Federal agencies can be a nightmare, but it's nearly always better to research legitimate ways to find help. As noted above, you could contact a local Assisted Living facility if one uses a company and ask who they use. The key is that YOU (or your mom) establish contact first.
I'm hoping this is not a scam. She may get help, but it may or may not be done correctly. I just seems a bit fishy - sorry to say.
Take care,
Carol

 
 

usmc2122722

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Aug 17, 2011

It's illegal to charge to complete VA forms for applicants. These scam artists make their money either by steering the applicants toward poor investments/financial arrangements allegedly to meet the VA needs-based pension criteria, but actually to where the agent gets a kick-back; or from the retirement residence people who provide a kick-back. A sharp 8th grade student could complete the VA forms required for the Aid and Attendance level of non-service connected pension: VA 21-2680, VA 21-526 [for vets] or VA 21-534 for [surviving spouse or child], and either a VA 21-8416a or a statement from a nursing home to show paid medical expenses. Add guardianship papers for Alzheimer's patient applicants, honorable discharge/separation documentation, and you're about done. I've done all the above in less than an hour. VFW, American Legion, county Veterans Service Officers, etc. all help with these forms for free.

 
 

anonymous13319

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Aug 16, 2011

It is always wise to check on a business like this before you proceed - even better if you have a referral from someone you trust.
I was not aware that it is considered "illegal" for a private company to help with the paperwork then be compensated....why would it be? Anyway, since your parents have gone ahead with it, it looks like you will have to wait and see.
My Mom's ALF works with a company who files for their residents and the ALF picks up the tab. They have been great to work with and were very efficient about getting things done in a timely manner. Because I had a referral from the director of the ALF I felt confident with them. It would have been a nightmare for me to file on my own. I could probably manage the paperwork but these companies know more about the fine details and what the VA is looking for. Even if you have to pay a fee, the end result is worth it...the benefit is over $1,000./month...well worth the investment.
The only thing that troubles me about your post is the additional $450. to transfer the A&A. I would inquire about that. It is their benefit and not that of the company who prepared the paperwork.
The time to ask questions if before you hire someone...I hope this works out for your family and they get the A&A.
good luck

 
 

joeuser

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Jan 20, 2012

First, yes, it is illegal for anyone to charge a fee to complete VA forms.

Second, we attended a seminar at a retirement home where folks were advised to transfer their funds to an irrevocable trust to conceal them from the VA in order to qualify for the aid and attendance benefit. While this may be legal we do not feel this is honest. The presenters also said that many VA workers were ignorant of the benefit and inept at helping folks fill out the paperwork. Smelling a fraud, we did sign up for this and further checking showed that many of these companies will subsequently try to sell annuities that are inappropriate for seniors and carry high sales commissions.

Third, we applied for aid and attendance benefits for our mother directly with the VA and found the VA extremely knowledgeable and helpful. The notion that the VA is unaware of the aid and attendance benefit or is somehow hard to deal with is incorrect and part of a high pressure sales tactic.

 
 

joeuser

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Jan 20, 2012

Well, I can't edit my above post, but I left out a word. It should read, "Smelling a fraud, we did NOT sign up...."

 
 

riverleigh2bzy

Give a Hug

Jan 20, 2012

The only people who should be dealing with Veterans Administration information and paper work is the VA. Aid and Attendance paperwork can be taken care of through your local Veterans Service Organization Officer. I would say what your parents are involved is a scam. No one needs to hand over money to complete any paper work for the VA. In fact, attorneys are not even allowed by to complete paperwork that comes from the VA. Call your local VA Administration and report this.

 
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