The biggest barrier for seniors is fear of the unknown. Often, this manifests as resistance, Zeller says. Mom will say, "I'm not moving if I can't take my dining room table." Or, seniors find themselves immobilized. Overwhelmed with sorting through 40 years worth of memories, boxes and paperwork, they do nothing. They may not know where to begin.
For the caregiver, sensitivity to the situation is key. Don't get frustrated and think, "Mom has all day. Why couldn't she sort through papers?" Realize it goes deeper than that. Immobility is a mask for fear.
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Be sensitive also when it comes to the elderly person possessions – even those that seem mundane and unimportant. Zeller cites an example of a daughter going to her mother's house to pack up the kitchen. She thought she was being helpful, but her mother was emotional about moving and in tears, because she felt violated and not in control. "Realize that this is a major life change," Zeller says. "Some possessions will have more meaning to them – honor that."