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How to Fire Mom's Doctor, or Get a Second Opinion

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Nearly all of us have at some time second-guessed a doctor's opinion, either regarding our own health or that of our elders.

Sometimes we do this out of personal knowledge, as was the case with a reader, a registered nurse, who questioned a medication for her mother's Alzheimer's Disease. Sometimes we have a gut feeling that a doctor may not be taking our situation, or our elder's, seriously. And sometimes we actually doubt the doctor's ability.

Whatever the case, we do have the right to question a doctor's advice or diagnosis, ask for an explanation, and if we aren't satisfied, look for a second opinion.

But the issue becomes more complicated when we question a life-long family doctor that our elders trust.

Many of our parents have been seeing the same physician for decades. In their view, the doctor is "just fine." And probably, the doctor has been fine for their run-of-the-mill ailments.

However, the doctor is likely not a specialist in diagnosing dementia and may not be well trained in caring for aging patients in general, or helping them have the best quality of life. Moreover, some family doctors still believe that many signs of dementia are "natural aging" and tell their patients, who may be at a point where early intervention could be helpful, that they are just getting old.

Although you don't want to offend a doctor who has taken care of your family for years, remember that any good physician will gracefully refer you to another if you ask for second opinion (and if not, you may want to rethink your relationship). Here's how to make the approach:

  • Be frank, but courteous. Make a positive statement, such as, "Doctor, you've helped us for so long and you know us so well that I hate seeing anyone else, but I do think I need (or Mom needs) a specialist. Could you please refer us to a specialist in this field? Maybe it's overkill, but this feels important."
  • If you are worried about a prescribed medication, talk with your pharmacist, who understands side effects and interactions. Although the pharmacist is unlikely to say the doctor is wrong, if he or she catches a possible interaction or problem, you can use this to open the discussion with the doctor. If anything about the medication still makes you uncomfortable, be polite but firm and request a second opinion.
  • Take notes about anything positive or negative that you observe after taking medication, and tell your doctor if you think you or your loved one is on the wrong drug. Doctors are more likely to listen to your objections if you write them down, such as "Dad gets paranoid just 20 minutes after a dose." (This happened to my dad and I spoke up. The medication got changed so we didn't have to find another doctor.)
  • Remember that, in the end, you are a consumer. Your doctor is a provider. We are smarter and more educated about health care now than we were in the past. Also, doctors are more pressed for time and expect us to be a partner in our care. If the doctor you or your loved ones are seeing is completely against another opinion being sought, perhaps it's time to change doctors anyway.
  • Don't forget that it's your duty to find the best treatment for you and your vulnerable elders. That is more important than hurt feelings—and a good doctor will get over any perceived rejection very quickly.

Author, columnist and speaker Carol Bradley Bursack wrote "Minding Our Elders: Caregivers Share Their Personal Stories" and is the moderator of the AgingCare.com community. Read full biography

 
 

Comments

 
  •  Comments 1 to 10 of 13 
 
 

gmbyacht

Give a Hug

Jul 27, 2011

Well written. Use of the internet to read drug interactions or any other symptoms/problems allow us to be very educated. It is our duty and personal responsibility to know what all our options are. I know some elders/people would jump off the Brooklyn Bridge if their Dr. told them to. With some people's great health insurance coverage - they will allow themselves to go through extensive unnessary tests and drugs (as they don't have to pay for it.) Anyone can go get a 2nd opinion without even telling your Dr. - that is your right. I have learned that with my dog with Cushings disease I did more research, validated drugs, got a 2nd opinion than I would have with myself. I am with his original vet. which I wish could treat me. He was happy that I got a 2nd opinion. He has consulted specialists for me, free of charge.

 
 

johnnycares

Give a Hug

Jul 27, 2011

Yes sometimes it takes someone like you to put it in “good read” information. The consumer is more aware then in years past where you had to pull teeth to find out anything about ones health,And we thank you very much,johnnycares

 
 

prashworth

Give a Hug

Jul 27, 2011

I think starting off positive mode and complimenting him is good. If he is a regular doctor and not a specialist , tell him u appreciate everything he is doing,, however, u would feel more comfortable seeking a second opinion and even a specialist. The doctor may have someone in mind and can help u get in quicker. A good doctor will not mind and help all he can. If he is not a good doctor, and states something to the effect why? Then u need to state because I feel it is the right thing to do for my mom. If he still hesitates, Kindly say, thank you, leave, and if he doesn't get back with you, cancel any future appointment and find a doctor in your area via the hospitals on line. a good doctor should not mind at all asking for a second opinion or about a specialist, after all it IS YOUR MOTHER!

 
 

BILL2

Give a Hug

Jul 28, 2011

I questioned our doctor on several issuses and all I got was a form letter in the mail saying he would no longer continue his service to us. At the end of thirty days we he would no longer provide service and it was ample time to find another PC doctor

 
 

moarts51

Give a Hug

Jul 28, 2011

Changing my mom's doctor was the first thing I did after much soul-searching because mom really liked her doc - they'd graduated from the same college back East. It wasn't so much the dr. but her front office staff. I felt their impatience towards me and my questions were unwarranted. When I approached the dr. she did NOTHING! so, I figured I had to do something and I did. We went to my dr. who was not a specialist in aging but at least he respected me and my questions. He also gave me an excellent referral for a neurologist because mom's dementia was becoming a larger issue than her day-to-day health.

 
 

nbwed1

Give a Hug

Jul 28, 2011

I had to get id of a docto just the othe day. I wrote a profesinal letter and said due to disacrements in treatment and his busy schedual we would be looking for anothe specialist and his services wee no longer needed for my father. I had dad sign it and I signed it as the (POA) and I put a copy in my fathers file at the hospital, and gave a copy to the dr. It was scary and I was trying hard not to be intimidated by him. The letter thing was suggested by a friend who is a nuse. She said you have to document it with him and the hospital and you must make it clear he is fierd. It worked, and the Dr. seemed releifed to get rid of us too.

 
 

Thanks for the good tips! We all learn from each other. You people are awesome!
Carol

 
 

gmbyacht

Give a Hug

Aug 1, 2011

Hey, Bill2, count yourself lucky that they dumped you first. I had a doctor that refused to give me my medical records in FL - (THAT IS ILLEGAL) until I saw him again and said they would never do business with me again. I told them I would never do business with them again! Mind you, this is a Dr. that used to walk around in bedroom slippers with his beagle following him in his office. Good Riddance to Bad Rubish.

 
 

ShadowChild1

Give a Hug

Aug 1, 2011

My older brother is a doctor and from everything I hear he is an excellent one. That being said, he has good years and bad years just like I do as a teacher. He is a human being and knows he may not have all of the answers someone might need.Most good doctors suggest that you get another opinion. Not only is it helpful to you, it is helpful to your doctor. Share information with friends and research or ask your librarians to help you obtain information.Always let your doctor know, in writing, about staff that is rude or neglectful. Many doctors are so busy, they do not know how rude some of their staff can be. You are the person in control and a doctor has worked hard to provide you with a service. However hard he or she has worked, each doctor has a code of ethics just as the waitperson who brings you your coffee, the teacher that teaches your child, or the person that fixes your vehicle have codes of ethics. All jobs require skills. Your doctor is a human and you have the right and responsibility to ask questions. By the way, my brother, who is in his 35th of medical practice would tell you the same thing.We have the greatest respect for anyone who can fix our cars and plumbing, and I would be fired within the first 30 minutes of waiting on tables because I am clumsy. All workers have value, and doctors are not gods. Best wishes.

 
 

gagak

Give a Hug

Aug 5, 2011

My elderly mom was on 3 high blood presseure meds, and a third cardiac med which I wasn't really sure what it was for as it was prescribed during an ER/hospital admission. For a ouple of years, I had been trying to get her primry are and cardiologist to re-evaluate her blood pressure meds. Neither of them was willing to since nobody wanted to be responsible if things went awry. Nor did they have the time to monitor the results. Well, it took the primary doc's PA to finally discontinue the 2 blood pressure meds and the mystery cardiac med. Her blood pressure is now better than mine. I am thankful that she is now under the direct care of the PA at her ALF. He seems to have a bette handle on geriatrics than her primary care doc and cardiologist.

 
  •  Comments 1 to 10 of 13 

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