My daughter is a nursing student working as a caregiver for an elderly woman living in her daughter's home. She often witnesses the daughter (call her J) yelling at her mother, intimidating her, threatening to throw her out if she doesn't do/not do various things, not giving her mom her 6 am meds because she "didn't want to wake her," and leaving her in bed for extended periods. Today, the woman told my daughter she really wished she knew why J doesn't like her.
More experienced caregivers in the home have just told my daughter that "J gets like that" and to just ignore it. My daughter is having a hard time doing that, but doesn't want to quit, hoping she is a positive in the lady's life. She also hesitates to make a report, fearing that investigation will worsen the woman's situation. She is also hesitant to open the subject with J, who is apparently pretty intimidating, for the same reason - as well as wanting to keep her job.
I've offered all the ideas I can think of - can anyone offer some advice? I know that there is likely a lifetime of baggage that impacts the pair's current relationship. As an outsider, the situation looks like emotional abuse to me, as well as possible neglect.
For those who are wondering, I am aware that me posting rather than my daughter is odd. She just texted me on a break while at work, upset about the latest interaction, so I thought I'd get the ball rolling.