The director of nursing got snippy with me on the phone because I wanted to see how many briefs "pullups" my mom had. One lady told her that I needed to buy some more and she really didn't tell me now many were left. Then when I took some things to her, plus some more briefs, I asked her to show me how many were left in the package. She had plenty left for a week.
I don't feel that I was out of place asking to see. The DON said, pretty much, that I was wrong for doing that and they were very busy. I was told that she usually doesn't work on Sunday's but she was there today.
I did send her an e-mail apologizing for offending her. That was the least that I could to.