I live in Texas and we have what we call mychart. You get it from your doctor and from the hospital and any doctor that you see, however I sent my doctor an email letting him know some health problems that I was having but that was a week ago and it is suppose to take at least 2 days to get an answer back. I did let him know that I need a diabetic test my A1c is due but I can't get it cause he has to sign the order. And I did say that it would save time that he could send me for tests here in my town and then I could make an appointment to see him to get the results. My doctor practices at a clinic that is about 25 miles away from where I live. And when you see the doctor they only give you 20 minutes. I have not seen my doctor since July but I saw another doctor at the same clinic in early August. They know I am having some diabetic issues, and some memory problems, and some other problems, but how come I haven't heard from someone from that clinic I just don't understand it. When you send an email to the clinic to have your doctor get back to you, you expect an answer. I have tried to send an email but I get so mad and upset that I know I shouldn't do that if I expect to get an answer. I have been trying to find a doctor in my same town but because of insurances it is not possible. So I have to keep this one at least for now, so I can't afford to make them mad at me so that they would fire me as a patient. And he has already threatened me with that. This doctor is in his 30's and he has only been at this clinic for 2 years., I don't like this clinic but I have to use this clinic for now so that I can get my medicine and I know I need my medicine. However I can't send an email and just be mad and angry. I need to know how to get my point across and still have them understand that I do need to see a doctor. I have a cardiologist, a gastroenterologist, an Ear, Nose, & Throat doctor, and Eye doctor, and a Pain doctor, and a surgeon and they all send him my reports and I am wondering why he hasn't made me an appointment to see him at his office? I am getting upset just thinking about this and I don't know how to approach his office about an appointment. But I know that other doctors have told me to go see him but He should know that I feel bad and that his office needs to call me. I sent him an email and he never returned the message. If this was easy for me, I wouldn't do this. But he thinks he has me between a rock and a hard place. I have already had 2 doctors leave me high and dry for nothing. No warning, no nothing. I have to keep him even though I can't stand him, but I try to stand up for myself. But the doctors don't want me to rock the boat or even speak. They expect their patients to "do as I say, or else" and I feel that the medicine that I have been on, is the biggest problem that I have. But doctors don't really care if you have side effects from your medicine. They want you to take what they give or else. I want to send an email to let them know that I am asking for an appointment but I also have to let them know when I can't make it and that they will have to work around it cause I already have appointments in November. It is just so upsetting the way that I have been treated by this clinic, that I start an email, then end up being really mad and angry. I am 62 years old and I am disabled, and I am on a walker because I can't walk on my own. And I need more than 20 minutes to see a doctor.